At a Glance
- Tasks: Lead and inspire teams to deliver outstanding care across multiple sites.
- Company: Salutem Care & Education, a values-driven organisation making a real impact.
- Benefits: Competitive salary, career development, emotional and medical support.
- Other info: Join a supportive team recognised as a Top Employer 2025.
- Why this job: Shape the future of Supported Living and improve lives regionally and nationally.
- Qualifications: Proven leadership in social care and experience with regulatory frameworks.
The predicted salary is between 36000 - 60000 £ per year.
Location: Home-Based / National Travel required
Are you an inspiring leader with a passion for delivering high-quality care and outstanding outcomes for the people we support? Do you thrive in a fast-paced, multi-site role where no two days are the same? If so, we would love you to join our team at Salutem Care & Education as an Operations Manager.
We are looking for a dynamic, values-driven Operations Manager to oversee a portfolio of Supported Living services, working closely with Registered Managers to deliver excellence across quality, financial performance, people management and strategic development. This is a key leadership role, offering the opportunity to make a meaningful impact regionally and nationally within a growing organisation.
About The Role: Join Salutem Care & Education as an Operations Manager and lead a portfolio of Supported Living services to deliver outstanding care, strong performance and meaningful outcomes for the people we support. This multi-site leadership role offers the chance to influence quality, drive improvement and shape regional success.
Our Ideal candidate:
- Located either in, or around London, South West or South East.
- Car Driver with own vehicle.
- Willing to do regular overnight stays.
Reporting to the Regional Director, you will:
- Lead Registered Managers to achieve Good or Outstanding regulatory outcomes.
- Carry out audits, service visits and quality reviews, implementing improvement plans using internal frameworks and systems such as Power BI, Nourish and SharePoint.
- Manage and learn from complaints, compliments and feedback, promoting a culture of excellence and safety.
- Ensure services are safe, compliant and person-centred, championing safeguarding and regulatory best practice.
- Support the region to meet financial targets, manage staffing and agency use, maintain occupancy and identify opportunities for efficiency and growth.
- Build strong partnerships with Local Authorities, NHS colleagues, commissioners and other key stakeholders.
- Coach and develop Registered Managers, supporting recruitment, retention, supervision and leadership development across your portfolio.
- Contribute to regional strategy, lead service improvement plans where needed, and deputise for the Regional Director when required.
What we’re looking for:
- Proven leadership within social care, ideally Supported Living or CQC-regulated services.
- Strong understanding of regulatory frameworks (CQC/CIW, MCA, DoLS).
- Experience managing multi-site operations, quality improvement and KPIs.
- Commercial awareness, budgeting experience and strong partnership-building skills.
- Confidence handling complex situations, with flexibility to travel including overnight stays.
Why join us:
- Make a real impact on service quality and people’s lives.
- Career development within a supportive, values-driven organisation.
- National progression opportunities and a dedicated senior leadership team.
- Competitive salary and benefits.
If you’re a motivated, resilient and inspiring leader ready to drive high standards and support exceptional care, we’d love to hear from you. Apply now and help shape the future of Supported Living at Salutem Care & Education.
Our Core Values: Supportive | Ambitious | Loyal | Unique | Transparent | Engaging | Meaningful
Benefits Include:
- Emotional Support: 24/7 Employee Assistance, mental health resources
- Medical Support: Free Online GP, Health Cash Plan, Cancer Cover
- Financial Support: Flexible pay, utility bill savings, Life Assurance
- Physical Support: Online workouts, Cycle to Work scheme, gym discounts
Recognitions:
- Top Employer 2025 (UK)
- Top 50 Inspiring Workplace UK & Ireland
- Disability Confident Committed Company
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.
Operations Manager in Eton employer: Salutem Shared Services
At Salutem Care & Education, we pride ourselves on being an exceptional employer that values the well-being and development of our team. As an Operations Manager, you will have the opportunity to lead a dynamic portfolio of Supported Living services, making a meaningful impact on the lives of those we support while enjoying a supportive work culture that prioritises career growth and offers competitive benefits. With national progression opportunities and a commitment to excellence, you will thrive in a role that champions quality care and fosters strong partnerships across the sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Eton
✨Tip Number 1
Network like a pro! Reach out to your connections in the social care sector, especially those who might know someone at Salutem Care & Education. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and recent projects. Show us how your leadership style aligns with our mission to deliver outstanding care and outcomes for the people we support.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for improving service quality and supporting your team.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Operations Manager in Eton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience in social care and any relevant regulatory knowledge to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for delivering high-quality care and how you can make a meaningful impact at Salutem. Be sure to mention specific examples of your achievements.
Showcase Your Values:We’re all about values here at Salutem. Make sure to express how your personal values align with ours—supportive, ambitious, loyal, and more. This will help us see you as a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Salutem Shared Services
✨Know Your Stuff
Make sure you brush up on your knowledge of regulatory frameworks like CQC and CIW. Being able to discuss these confidently will show that you understand the landscape of social care and can navigate it effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in multi-site operations. Highlight specific instances where you've driven quality improvement or managed complex situations, as this is crucial for the Operations Manager role.
✨Understand the Company Values
Familiarise yourself with Salutem's core values: Supportive, Ambitious, Loyal, Unique, Transparent, Engaging, and Meaningful. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's strategic goals and how the Operations Manager role fits into those plans. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
