Deputy Manager in South Shields

Deputy Manager in South Shields

South Shields Full-Time On-site
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At a Glance

  • Tasks: Assist in running a care home, ensuring quality support for individuals with disabilities.
  • Company: Join the Wallace Mews and Lodge family, dedicated to empowering lives.
  • Benefits: Enjoy free GP access, flexible pay, and comprehensive health support.
  • Other info: Be part of a supportive team that values diversity and personal growth.
  • Why this job: Make a meaningful difference in people's lives while developing your leadership skills.
  • Qualifications: NVQ/Diploma in Health and Social Care level 3/5 preferred; experience with communication difficulties is a plus.

About The Company

The Wallace Mews and Wallace Lodge family are recruiting! Wallace Mews and Wallace Lodge make up an 18-bed care service in South Shields, supporting adults with physical and learning disabilities to live the life they love. The Mews supports 15 individuals and the Lodge is for three individuals.

The individuals we support at Wallace Mews enjoy baking and cooking. We have participated in chocolate workshops and baked cookies for children in need. We celebrate each other’s birthdays and always make time for cake. We often take part in arts and crafts sessions and enjoy trips out to carnivals or festivals.

If you’re looking for a meaningful job where you can make a difference, then it’s time to apply and help us live our best lives. At Salutem Care and Education, we recognise the value and wisdom that come from all stages of life. Join our team to be part of a community that appreciates the richness of age diversity.

About The Role

As a Deputy Manager, you will assist the Registered Manager in all aspects of the day-to-day running of the home. This includes ensuring that the needs of the service users are met, managing the staff team, monitoring the quality of care and support, and ensuring high standards of professional practice while achieving compliance with external regulatory standards.

The post holder will work to ensure that specialist and quality care and support for service users is maintained through assisting in the planning, implementation, supervision, and evaluation of service user care and support. You will also ensure that policies, procedures, systems, and workplace practices are fully implemented and consistently applied.

You will be passionate about motivating and empowering your team and encouraging their development. You will be an inspiring role model, leading by example, imparting knowledge, championing best practice, and promoting new thinking, enabling the team to help the people we support to make choices and decisions, live each day to the fullest, and develop life skills along the way.

We are looking for a highly motivated team member who will either have or be working towards NVQ/Diploma in Health and Social Care level 3/5. Experience of working with individuals with communication difficulties is desirable. A sound working knowledge and understanding of CQC Regulations and Standards, the Mental Capacity Act, and the Deprivation of Liberty Standards is also desirable.

Creating an environment where people feel safe, we work with each individual to build their confidence and skills, empowering them to lead a rich and fulfilling life as independently as possible. The successful candidate will need to show a high level of commitment and flexibility in the role and be able to work closely with the Registered Manager and staff team to ensure the very best outcomes are achieved for the individuals residing at Ashleigh House.

In this role you will be expected to:

  • Demonstrate written communication skills, sufficient to contribute to a record-keeping system.
  • Demonstrate a warm, person-centred, and affirmative approach to the individuals we support.
  • Remain compassionate and professional during challenging times.
  • Work alongside clinical professionals.
  • Be open to new ideas and ways of working.
  • Lead and delegate appropriately when on shifts.
  • Complete regular staff supervisions.
  • Be a positive role model in all aspects of our daily work life.
  • Assist an individual in crisis to manage their behaviours.

Benefits

  • FREE Online 24/7 GP Service for you and your family from a GP who can prescribe.
  • Competency Frameworks and Pay Scales.
  • Wagestream – where any day can be a payday.
  • Refer-a-Friend Scheme - Instantly earn points and cash rewards.
  • Sovereign Health Care Plan.
  • Canada Life, Group Life Assurance.
  • Blue Light Card.
  • Blink, our internal communications app.
  • Pension scheme.
  • Free DBS check (Disclosure and Barring Service).

We have a massive duty of care towards those we support who are often the most vulnerable in society, which is why our staff are encouraged to keep up to date with vaccines and focus on self-care too. You can find out more about us on our recruitment site. There’s information about the team, our benefits, training, and importantly what makes us ‘HumanKind’. If you like the look of us, register your interest for a role. You never know, you might find a job to love, just around the corner!

Our Core Values:

  • Supportive: Helping everyone reach their full potential.
  • Ambitious: Striving for the best outcomes.
  • Loyal: Prioritising our staff and the people we support.
  • Unique: Innovating without compromising quality.
  • Transparent: Fostering openness and mutual respect.
  • Engaging: Partnering with everyone involved.
  • Meaningful: Offering fulfilling opportunities.

Why Choose Us?

  • Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
  • Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
  • Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
  • Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Still not convinced? Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute. Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces. Proud to be a Disability Confident Committed employer.

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.

Deputy Manager in South Shields employer: Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal

At Salutem Care and Education, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. As a Team Leader, you will benefit from extensive professional development opportunities, a strong emphasis on employee well-being, and a culture that prioritises compassion and innovation. With access to comprehensive support resources and recognition as a Top Employer in the UK, you will be part of a team dedicated to making a meaningful impact in the lives of those we serve.

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Contact Details:

Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Deputy Manager in South Shields

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal.

✨Attend Social Work Events and Workshops

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✨Showcase Your Passion and Expertise

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✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Deputy Manager in South Shields

Communication Skills
Problem-Solving Skills
Adaptability
Leadership Skills
Organisational Skills
Attention to Detail
Team Management

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal:Before hitting send, make sure to tailor your application specifically to Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Salutem LD Bidco Ltd/ Salutem LD Bidco II Ltd/ Sal

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.