At a Glance
- Tasks: Install and configure IT equipment while supporting exciting projects across various sites.
- Company: Salutem Care & Education, a fast-growing organisation dedicated to making a difference.
- Benefits: Competitive pay, 24/7 emotional support, health resources, and flexible financial options.
- Other info: Recognised as a Top Employer with excellent career growth opportunities.
- Why this job: Join a supportive team and make a real impact in the lives of others.
- Qualifications: Basic IT skills and a passion for helping others.
The predicted salary is between 40000 - 50000 € per year.
About Salutem Care & Education
At Salutem, we believe everyone deserves the opportunity to live a healthy, active, and fulfilling life—regardless of background or ability. We provide high-quality care and education services across England and Wales, supporting children and adults with complex needs, including autism, learning disabilities, mental health conditions, and physical disabilities.
About The Role
- 3 - 6 month fixed term project length
- £20.00 per hour
- 37.5 hours per week
Key Responsibilities
- IT Installation & Project Support
- Install and configure IT, networking equipment and other digital devices.
- Travel to care and education sites to complete equipment installations and upgrades.
- Support implementation projects within agreed timescales.
- Test equipment and troubleshoot basic technical issues during installation.
- Ensure all equipment is set up in line with organisational IT and security standards.
- Maintain accurate records of installations, asset allocation and project progress.
- Escalate technical issues to senior IT colleagues where appropriate.
- Support connectivity and access issues where required.
- Ensure excellent customer service when interacting with colleagues and stakeholders.
- Compliance & Health and Safety
- Ensure compliance with data protection, confidentiality and cybersecurity requirements.
- Follow health and safety guidance when working across multiple operational sites.
- Handle IT equipment safely and securely during transportation and installation.
- Team Working
- Work collaboratively with operational managers, service teams and the wider IT department.
- Provide regular updates on project progress and site completion status.
- Support continuous improvement and contribute ideas to improve efficiency during rollout.
Our Core Values:
- Supportive: Helping everyone reach their full potential.
- Ambitious: Striving for the best outcomes.
- Loyal: Prioritising our staff and the people we support.
- Unique: Innovating without compromising quality.
- Transparent: Fostering openness and mutual respect.
- Engaging: Partnering with everyone involved.
- Meaningful: Offering fulfilling opportunities.
Why Choose Us?
- Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
- Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
- Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
- Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.
Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.
IT Project Support Technician in Windsor employer: Salutem Careers
At Salutem Care & Education, we pride ourselves on being a supportive and ambitious employer, dedicated to fostering a collaborative work culture that prioritises the well-being of both our staff and the individuals we serve. Located in Windsor, our team enjoys a range of benefits including 24/7 emotional support, flexible pay options, and opportunities for professional growth within a recognised Top Employer in the UK. Join us in making a meaningful impact while working in an environment that values transparency, engagement, and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land IT Project Support Technician in Windsor
✨Tip Number 1
Get your networking game on! Connect with people in the IT field, especially those who work at Salutem. Attend industry events or join online forums to make those valuable connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! If you’ve got experience with IT installations or troubleshooting, consider creating a portfolio or a project showcase. This can really help you stand out during interviews and show that you’re ready to hit the ground running.
✨Tip Number 3
Don’t just apply—engage! When you submit your application through our website, follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on the radar of the hiring team.
✨Tip Number 4
Prepare for the interview by researching Salutem’s values and how they align with your own. Be ready to discuss how you can contribute to their mission of providing high-quality care and education services. Authenticity goes a long way!
We think you need these skills to ace IT Project Support Technician in Windsor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Project Support Technician role. Highlight relevant experience, especially in IT installation and project support, and don’t forget to mention any customer service skills you have!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Salutem and how your values align with ours. Be sure to mention your ability to work collaboratively and your commitment to excellent customer service.
Showcase Your Technical Skills:In your application, be specific about your technical skills. Mention any experience with IT equipment installation, troubleshooting, and compliance with data protection standards. This will show us that you’re ready to hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to see more about our amazing team and culture!
How to prepare for a job interview at Salutem Careers
✨Know Your Tech Inside Out
Make sure you’re familiar with the IT equipment and networking tools mentioned in the job description. Brush up on installation processes, troubleshooting techniques, and any relevant software. Being able to discuss these confidently will show that you’re ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves interacting with colleagues and stakeholders, prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or improved a process, as this will demonstrate your commitment to the organisation's values.
✨Understand Compliance and Safety Standards
Familiarise yourself with data protection, confidentiality, and health and safety guidelines relevant to IT installations. Be ready to discuss how you would ensure compliance during your work, as this is crucial for the role and shows you take responsibility seriously.
✨Be Ready to Collaborate
This position requires teamwork with various departments. Prepare to talk about your experience working in teams, how you communicate updates, and how you contribute to continuous improvement. Highlighting your collaborative spirit will align well with the company’s core values.
