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- Tasks: Provide hands-on IT support to staff and students, ensuring smooth operation of systems.
- Company: Ingfield Manor School, a special school dedicated to helping children with disabilities thrive.
- Benefits: Competitive salary, term-time hours, and opportunities for professional development.
- Why this job: Make a real difference in students' lives while working in a supportive environment.
- Qualifications: Proactive attitude and basic IT troubleshooting skills required.
- Other info: Join a recognised top employer with a commitment to inclusivity and growth.
The predicted salary is between 11591 - 11856 £ per year.
About The Company
Ingfield Manor School is a non-maintained special school and part of Salutem Care and Education who have services across England and Wales supporting adults and children in residential and educational environments. Based in its own idyllic grounds, Ingfield Manor School offers extensive specialist facilities with the aim to provide an exceptional learning environment, helping children and young people fulfil their potential. Facilities include woodland and outdoor classroom space, high specification sensory room and swimming pool. At Ingfield Manor School, we believe everyone should have the opportunity to live a healthy, active, and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment that enables children and young people to flourish and grow. Our IMS provision caters for students aged 3—19 years with neurological motor impairment such as Cerebral Palsy and associated medical and sensory needs. Following the Conductive Education approach, Ingfield Manor School focuses on the holistic development of everyone, including their physical and communication skills. Our Woodview provision is for secondary aged students with special educational needs including speech, language, and communication needs (SLCN) and autistic spectrum conditions (ASC).
About The Role
Hours: 20 hours per week, Term Time Only plus 1 week during holidays (40 weeks). As the school continues to expand, there may be opportunities for additional hours.
Salary: £11,591 – £11,856 per annum, Equivalent to £12.71 – £13.00 per hour. This hourly rate will be available from 1st April 2026. Full‑time equivalent (52 weeks): £25,396 – £27,040. Salary dependent on experience.
We are looking for a proactive and enthusiastic IT Support Technician to join our growing school team. You’ll provide hands‑on technical support to staff and students, helping ensure our IT systems run smoothly and effectively.
Key Responsibilities
- Provide day‑to‑day IT support to staff and students
- Install and configure PCs, laptops, printers, and a range of ICT devices
- Troubleshoot and repair IT hardware issues
- Install and support specialist communication software such as Mind Express and Clicker 8
- Configure new printers and manage access via the central Print Server
- Diagnose and resolve printing issues
- Set up and support audio‑visual equipment, including projectors and interactive whiteboards
- Troubleshoot issues with audio‑visual systems
- Support the smooth running of the school network, including routers, switches, cabling and wireless access points
- Maintain stock of printer consumables and other IT supplies
- Liaise with external suppliers and central IT support teams
- Undertake relevant training to support ongoing professional development
This list is not exhaustive; additional duties may be assigned as appropriate.
Our Commitment
The post holder will uphold Salutem’s vision, values, policies, and procedures, and contribute to a safe, positive environment for our students. Salutem Care and Education is committed to safeguarding and promoting the welfare of children and young people. All employment offers are subject to rigorous pre‑employment checks, including an enhanced DBS, in line with safer recruitment guidelines. Successful candidates will complete a minimum 6‑month probation period.
Why choose us?
- Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.
- Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.
- Proud to be a Disability Confident Committed employer.
IT Support Technician in Plymouth employer: Salutem Care & Education
Contact Detail:
Salutem Care & Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ingfield Manor School and its values. Understanding their commitment to providing a safe and stimulating environment for students will help you connect your skills to their mission.
✨Tip Number 2
Practice makes perfect! Run through common IT support scenarios and how you'd handle them. Being able to demonstrate your troubleshooting skills in real-time can really impress the interviewers.
✨Tip Number 3
Show your enthusiasm! When you're chatting with the team, let your passion for tech and helping others shine through. They want someone proactive and enthusiastic, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Ingfield Manor School. Let’s get you that job!
We think you need these skills to ace IT Support Technician in Plymouth
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let your enthusiasm for technology shine through! We want to see how much you love solving IT problems and helping others with tech. Share any relevant experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the role of IT Support Technician at Ingfield Manor School. Highlight your skills in troubleshooting, installing hardware, and supporting software, especially those mentioned in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Salutem Care & Education
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific IT systems and software mentioned in the job description, like Mind Express and Clicker 8. Brush up on troubleshooting common hardware issues and be ready to discuss your experience with installing and configuring devices.
✨Show Your Enthusiasm for Education
Ingfield Manor School is all about creating a supportive learning environment. Be prepared to share why you’re passionate about working in an educational setting and how you can contribute to helping students with special needs thrive.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle specific IT support situations, like resolving a printing issue or setting up audio-visual equipment, and be ready to walk them through your thought process.
✨Emphasise Teamwork and Communication Skills
As an IT Support Technician, you’ll be working closely with staff and students. Highlight your ability to communicate technical information clearly and your experience collaborating with others to solve problems. This will show that you’re not just tech-savvy but also a great team player.