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For Companies At a Glance
- Tasks: Provide hands-on IT support to staff and students in a vibrant school environment.
- Company: Ingfield Manor School, part of Salutem Care and Education, dedicated to empowering young people.
- Benefits: Competitive salary, term-time hours, and opportunities for professional development.
- Other info: Join a supportive team in a unique educational setting with growth potential.
- Why this job: Make a real difference in students' lives while working with cutting-edge technology.
- Qualifications: Proactive attitude and basic IT skills; experience is a plus but not essential.
The predicted salary is between 11391 - 11856 £ per year.
About The Company
Ingfield Manor School is a non-maintained special school and part of Salutem Care and Education who have services across England and Wales supporting adults and children in residential and educational environments. Based in its own idyllic grounds, Ingfield Manor School offers extensive specialist facilities with the aim to provide an exceptional learning environment, helping children and young people fulfil their potential. Facilities include woodland and outdoor classroom space, high specification sensory room and swimming pool. At Ingfield Manor School, we believe everyone should have the opportunity to live a healthy, active, and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment that enables children and young people to flourish and grow. Our IMS provision caters for students aged 3—19 years with neurological motor impairment such as Cerebral Palsy and associated medical and sensory needs. Following the Conductive Education approach, Ingfield Manor School focuses on the holistic development of everyone, including their physical and communication skills. Our Woodview provision is for secondary aged students with special educational needs including speech, language, and communication needs (SLCN) and autistic spectrum conditions (ASC).
About The Role
We are looking for a proactive and enthusiastic IT Support Technician to join our growing school team. You’ll provide hands‑on technical support to staff and students, helping ensure our IT systems run smoothly and effectively.
- Hours: 20 hours per week, Term Time Only plus 1 week during holidays (40 weeks). As the school continues to expand, there may be opportunities for additional hours.
- Salary: £11,591 – £11,856 per annum (Equivalent to £12.71 – £13.00 per hour). This hourly rate will be available from 1st April 2026. Full‑time equivalent (52 weeks): £25,396 – £27,040. Salary dependent on experience.
Key Responsibilities
- Provide day‑to‑day IT support to staff and students
- Install and configure PCs, laptops, printers, and a range of ICT devices
- Troubleshoot and repair IT hardware issues
- Install and support specialist communication software such as Mind Express and Clicker 8
- Configure new printers and manage access via the central Print Server
- Diagnose and resolve printing issues
- Set up and support audio‑visual equipment, including projectors and interactive whiteboards
- Troubleshoot issues with audio‑visual systems
- Support the smooth running of the school network, including routers, switches, cabling and wireless access points
- Maintain stock of printer consumables and other IT supplies
- Liaise with external suppliers and central IT support teams
- Undertake relevant training to support ongoing professional development
This list is not exhaustive; additional duties may be assigned as appropriate.
Our Commitment
The post holder will uphold Salutem’s vision, values, policies, and procedures, and contribute to a safe, positive environment for our students. Salutem Care and Education is committed to safeguarding and promoting the welfare of children and young people. All employment offers are subject to rigorous pre‑employment checks, including an enhanced DBS, in line with safer recruitment guidelines. Successful candidates will complete a minimum 6‑month probation period.
IT Support Technician in Lancaster employer: Salutem Care & Education
Contact Detail:
Salutem Care & Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Lancaster
✨Tip Number 1
Get to know the school! Research Ingfield Manor School and its values. Understanding their mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the school culture and what they look for in an IT Support Technician, giving you an edge over other candidates.
✨Tip Number 3
Prepare for hands-on assessments! Since the role involves technical support, be ready to demonstrate your troubleshooting skills. Practise common IT issues you might face and how you'd resolve them to impress during practical tests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Ingfield Manor School and are keen to contribute to their mission.
We think you need these skills to ace IT Support Technician in Lancaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Technician role. Highlight relevant experience and skills that match the job description, like troubleshooting and configuring IT systems. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting students and staff with their IT needs. Share any personal experiences that relate to our mission at Ingfield Manor School.
Showcase Your Technical Skills: Be specific about your technical skills in your application. Mention any experience with audio-visual equipment, communication software, or network management. We love seeing candidates who are proactive and enthusiastic about tech!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Ingfield Manor School!
How to prepare for a job interview at Salutem Care & Education
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific IT systems and software mentioned in the job description, like Mind Express and Clicker 8. Brush up on troubleshooting techniques for common hardware issues, as you'll likely be asked to demonstrate your problem-solving skills during the interview.
✨Show Your Enthusiasm for Education
Ingfield Manor School is all about creating a supportive learning environment. Be prepared to discuss why you’re passionate about working in an educational setting and how your role as an IT Support Technician can enhance the learning experience for both staff and students.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you’ll need to explain how you would handle specific IT challenges. Think of examples from your past experiences where you successfully resolved technical issues, especially in a school or similar environment.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the school's IT infrastructure or future projects. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success.