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- Tasks: Provide hands-on IT support to staff and students in a vibrant school environment.
- Company: Ingfield Manor School, part of Salutem Care and Education, dedicated to empowering young people.
- Benefits: Competitive salary, term-time hours, and opportunities for professional development.
- Other info: Join a supportive team in a unique setting with potential for career growth.
- Why this job: Make a real difference by supporting students with special educational needs through technology.
- Qualifications: Proactive attitude and basic IT skills; experience is a plus but not essential.
The predicted salary is between 25500 - 27000 £ per year.
About The Company
Ingfield Manor School is a non-maintained special school and part of Salutem Care and Education who have services across England and Wales supporting adults and children in residential and educational environments. Based in its own idyllic grounds, Ingfield Manor School offers extensive specialist facilities with the aim to provide an exceptional learning environment, helping children and young people fulfil their potential. Facilities include woodland and outdoor classroom space, high specification sensory room and swimming pool. At Ingfield Manor School, we believe everyone should have the opportunity to live a healthy, active, and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment that enables children and young people to flourish and grow. Our IMS provision caters for students aged 3—19 years with neurological motor impairment such as Cerebral Palsy and associated medical and sensory needs. Following the Conductive Education approach, Ingfield Manor School focuses on the holistic development of everyone, including their physical and communication skills. Our Woodview provision is for secondary aged students with special educational needs including speech, language, and communication needs (SLCN) and autistic spectrum conditions (ASC).
About The Role
We are looking for a proactive and enthusiastic IT Support Technician to join our growing school team. You’ll provide hands‑on technical support to staff and students, helping ensure our IT systems run smoothly and effectively.
- Hours: 20 hours per week, Term Time Only plus 1 week during holidays (40 weeks). As the school continues to expand, there may be opportunities for additional hours.
- Salary: £11,591 – £11,856 per annum (Equivalent to £12.71 – £13.00 per hour). This hourly rate will be available from 1st April 2026. Full‑time equivalent (52 weeks): £25,396 – £27,040. Salary dependent on experience.
Key Responsibilities
- Provide day‑to‑day IT support to staff and students
- Install and configure PCs, laptops, printers, and a range of ICT devices
- Troubleshoot and repair IT hardware issues
- Install and support specialist communication software such as Mind Express and Clicker 8
- Configure new printers and manage access via the central Print Server
- Diagnose and resolve printing issues
- Set up and support audio‑visual equipment, including projectors and interactive whiteboards
- Troubleshoot issues with audio‑visual systems
- Support the smooth running of the school network, including routers, switches, cabling and wireless access points
- Maintain stock of printer consumables and other IT supplies
- Liaise with external suppliers and central IT support teams
- Undertake relevant training to support ongoing professional development
This list is not exhaustive; additional duties may be assigned as appropriate.
Our Commitment
The post holder will uphold Salutem’s vision, values, policies, and procedures, and contribute to a safe, positive environment for our students. Salutem Care and Education is committed to safeguarding and promoting the welfare of children and young people. All employment offers are subject to rigorous pre‑employment checks, including an enhanced DBS, in line with safer recruitment guidelines. Successful candidates will complete a minimum 6‑month probation period.
IT Support Technician employer: Salutem Care & Education
Contact Detail:
Salutem Care & Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, especially those who work in educational settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you have a chance, demonstrate your tech know-how during interviews. Bring along examples of past projects or problems you've solved to impress the hiring team.
✨Tip Number 3
Tailor your approach! Research Ingfield Manor School and align your skills with their needs. Mention how your experience can help enhance their IT systems and support their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and how it can make a difference in a school environment. Share any relevant experiences that highlight your love for IT support!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your skills in troubleshooting, installing hardware, and supporting software, as these are key for the IT Support Technician role.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Salutem Care & Education
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific IT systems and software mentioned in the job description, like Mind Express and Clicker 8. Brush up on troubleshooting techniques for common hardware issues, as you’ll likely be asked to demonstrate your problem-solving skills during the interview.
✨Show Your Enthusiasm for Education
Ingfield Manor School is all about creating a supportive learning environment. Be prepared to discuss why you’re passionate about working in an educational setting and how your role as an IT Support Technician can enhance the learning experience for both staff and students.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you might need to troubleshoot a hypothetical IT issue. Practice articulating your thought process clearly and logically, as this will showcase your technical skills and ability to communicate effectively under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the school’s IT infrastructure or future projects. This shows your genuine interest in the role and helps you gauge if the school’s environment aligns with your values and career goals.