Team Leader (MUL)

Team Leader- Gillingham, Dorset

At Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment for adults and young people.

Job Scope

To be responsible to the Service Manager for the day to day operation of services within a defined area ensuring the smooth running of the services and the allocation and management of staff.

To take responsibility for ensuring the effective and efficient provision of support to the people living within Salutem’s services. The overall objective is to increase their social development and life skills to enable them to live as independent adults in the wider community. You must ensure that the services are developed and delivered in consideration to an individual’s racial, culture/religious origins, language, gender, sexual orientation and disability.

Main Duties

• To be responsible for supervising the day-to-day management of the service, providing support to staff and the people we support to ensure the services runs safely and effectively. To keep the Service Manager appraised of all issues, concerns and developments.

• To generate the rolling rota for the service within your defined location, ensuring the Registered Manager has signed off and agreed with the rotas on a regular basis.

• To undertake duties with respect to the individual needs of the people we support, both leading and working as part of a team and to oversee or assume a caseload of individuals for individual key working. To be responsible for ensuring the necessary support is given to the people we support and to attend the relevant meetings/reviews, both in representing the organisation and in support of Support Workers. To continually update, and liaise with, the relevant interested parties and encourage and support the people who use our services to gain independent living skills.

• To deputise in the absence of the Service Manager.

• To prioritise the general workload and to delegate tasks to staff members.

• To attend management meetings.

• To oversee responsibility for all petty cash systems within the service.

• To take responsibility for ensuring the relevant communication systems are completed daily. (i.e. contact sheets, hours worked file, updating relevant professionals etc.)

• To be able to manage situations, which present challenge, both physically and emotionally. To both seek and give support to colleagues in such circumstances.

• To support and supervise staff on a day-to-day basis to meet the needs of the service.

• To be a role model for more junior members of staff.

• To undertake training to facilitate own professional development and enhance skills.

• To be proactive in the transition and admission of the people we support into their new home, ensuring as far as possible that they are made to feel welcome, and to offer practical support during the settling in period. To facilitate transitional periods and appropriate moving on support for all individuals.

• To empower the people, we support to play as full a role as is possible in taking control of their own lives for them to achieve independence.

• To ensure that ongoing written recordings of all contact with individuals is maintained to a good standard and to record any other areas of concern. To ensure confidentiality in record keeping is maintained.

• To ensure field social workers and other external agencies actively involved with the people we support are fully informed of developments and consult with them during periods of change. To liaise with field social workers when additional support is necessary.

• To develop or secure appropriate life skills, educational, preparation for work and social training to prepare individuals for an independent life as possible. To uphold the ethos of empowering people to play as full a role as is feasible in taking control of their own lives for them to achieve independence.

• To have regard for the health and welfare of the people we support. To ensure registration with local GP and Dental Surgeries. To ensure that all individuals have adequate information regarding contraception and sex education. To advise and support them on relevant benefits and assist in appropriate benefits claims.

• To maintain links with individual’s families, friends and support networks.

• To produce a written supervision records on each of the people you support as a key worker on a monthly basis.

• To be responsible for effectively managing workloads, including assisting staff with time management.

• To be individually accountable for standards of professional practice.

• To accept regular supervision from your Manager and attend staff meetings as required.

• To adhere to statutory requirements and Salutem’s policies and procedures in relation to professional and administrative matters.

• To understand and promote the company’s Health and Safety Policy.

• To understand and promote the company’s Managing Diversity Policy.

• To undertake any other related duties commensurate with the general level of responsibility of the post.

This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.