Maintenance Technician in Croydon

Job Title: Maintenance Technician

Reporting to: Regional Estates Supervisor

Location: Regional

Salary- 22k plus van

At Salutem, we believe everyone should have the opportunity to live a healthy, active and fulfilling life, regardless of their background or disability. The aim of our services is to provide a safe and stimulating environment for adults and young people.

Job scope:

The Estates Technician will be accountable for a portfolio, consisting of adult and children services, within their region, and working with the location managers, to provide best in class environments for the individuals we support. The post holder will form part of a team and act as the home managers first point of contact for estates matters.

Job Responsibilities:

·Attend the sites within their region on a regular basis to carry out H and S checks in line with the “Salutem Maintenance Manuals”,

·First line “triage” to reactive repairs and to include;

oMinor electrical works, lamp changes, light fittings and sockets

oPlumbing repairs and minor installations, changing washers

oReplacing locks, door closers and other door furniture

oEscalate reactive tasks that are beyond a standard repair to the “helpdesk”

oMaintain accurate documentation of all assigned work orders ensure prompt and accurate feedback to the help desk on job progress and status

·To carry out planned works, under the direction of the Head of Estates, and supervision of the Regional Estates Supervisor to include;

oPerformance of tasks to assist with delivery of the annual budgeted works program,

oCarry out basic grounds maintenance (grass cutting, trimming, litter clearing and weeding),

oDecorating tasks in accordance with the agreed rolling decoration program for the region,

oProvide external contractor support when required,

oEnsure appropriate fire risk assessment recommendations are actioned,

oEnsure water risk assessments recommendations are actioned,

oEscalate any issues that are not readily resolved to their line manager.

·Comply fully with Health, Safety & Environmental policies

·Provide excellent customer service to service management and the people we support

·Provide estates support to the Location Managers and the Regional Estates Supervisor in accordance with above, and as directed

·Attend and complete training provided by the company

·Access to various portals in order to provide necessary updates.

·Participate in the “on call” rota for the allocated region (24/7)

This job description should not be seen as all encompassing, and the post holder will be expected to undertake any other responsibilities appropriate to the post as identified by the company.

Key relationships

·Individuals supported is their external customer.

·Location Manager is their internal customer

·Regional Estates Supervisor is their Regional Supervision

·Head of Estates is their National Management function

Person Specification

Our Core Values

·We are Supportive by promoting opportunities for everyone so they can reach their full potential

·We are very Ambitious to provide the best possible outcomes for the people who use our services

·We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders

·We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality

·We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences and we are committed to doing things better and setting the highest standards in what we do

·We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders

We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities

Knowledge, Skills and Experience

Area, Essential, Desirable and Evidence

Professional Qualifications

C and G/NVQ level 2 +

National Diploma/Apprentice trained within a relative discipline

Application Form

Interview

Certificates

Knowledge

Maintenance of properties within a healthcare environment

Understanding of H and S requirements

Multi site

Application Form

Interview

Skills

Organised

Good communicator

Good technical understanding of buildings

Ability to write reports

Experience

Demonstrable experience of general property maintenance

Education, care, Mental Healthcare

Specialist Educational facilities maintenance

Personal Qualities

Approachable

Good work ethic

Flexible

Confident

Resourceful

Team Player

Volunteer for tasks outside their core role

Other

Own transport and full licence

Ability to work “out of hours”

Proactive approach