At a Glance
- Tasks: Assist patients and healthcare professionals with a friendly and efficient approach.
- Company: Join Salus, a dynamic GP Federation improving local healthcare services.
- Benefits: Gain valuable experience in primary care and develop essential administrative skills.
- Other info: Opportunity for career growth in a collaborative healthcare setting.
- Why this job: Make a real difference in patient care while working in a supportive team environment.
- Qualifications: GCSEs in English and Maths; primary care experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for someone that is versatile who can deal with patients, GPs, and Allied Health professionals. Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Main duties of the job
- Thorough knowledge of all practice procedures
- Work in accordance with written protocols
- Processing referrals
- Receiving patients, consulting with members of practice team
- Handing completed repeat prescriptions to patients and checking names and address
- Cover all reception positions as necessary
- Process appointment requests for today/future appointments from patients by telephone and in person
- Deal with visits/requests
- Registration of new patients – computer data entry and medical records if necessary
- Process patients' changes of address – computer data and medical records (have knowledge of practice area)
- Process repeat prescription requests in accordance with practice guidelines
- Working knowledge of telephone system
- Cover for telephonist when necessary
- Ensure building security (knowledge of doors/windows/alarm)
- Recall patients for appointments
- Any other tasks allocated by managers
About us
Salus is a GP Federation which was formed by the local GP practices within Northeast Hampshire and Farnham. It includes practices located in Aldershot, Farnborough, Fleet, Farnham & Yateley. We hold several contracts supporting primary care to deliver services on behalf of those practices, helping them work better together and with other healthcare providers, leading to improved patient services and developing new ones due to constant changes in the Primary Care environment. Salus Medical Services hold a PMS contract for Mayfield Medical Centre; this practice is run by Salus Medical Services and all staff are employed by Salus. There are no partner GPs, only salaried GPs. We also assist practices with admin, operational and HR support and facilitate shared learning across localities. By engaging with the public, we also help ensure that services are designed and developed with patient and public involvement. The staff at Salus Medical Services have a wealth of experience working in general practice and therefore a good understanding of the opportunities and challenges faced.
Person Specification
- Primary care experience
- Experience of working in a GP practice
Qualifications
- Must pass DBS check
- Must have GCSE grade A to C in English and Maths
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Patient Services Administrator in Farnborough employer: Salus Medical Services Ltd
At Salus Medical Services, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment for our Patient Services Administrators. Our team benefits from ongoing professional development opportunities, a strong focus on employee well-being, and the chance to make a meaningful impact in the community by enhancing patient care across Northeast Hampshire and Farnham. With a commitment to fostering a positive workplace culture, we ensure that every staff member feels valued and empowered to contribute to our mission of delivering high-quality healthcare services.
Contact Details:
Salus Medical Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Administrator in Farnborough
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Salus Medical Services Ltd for the Patient Services Administrator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Services Administrator in Farnborough
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Salus Medical Services Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Salus Medical Services Ltd, and how you can make a difference!
How to prepare for a job interview at Salus Medical Services Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Salus Medical Services Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Salus Medical Services Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Salus Medical Services Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
