Administrator in Hinckley

Are you the person who keeps everything running smoothly?

We're looking for an organised, detail-focused administrator to join our growing Fire Safety team.

This is not a typical admin role. You'll become the central hub of a professional consultancy team, coordinating projects, managing information, supporting consultants, and ensuring our clients receive an exceptional service.

If you're someone who loves organisation, enjoys working with systems and processes, and takes pride in getting the details right, we'd love to hear from you.

What you'll be doing

Working closely with our lovely Fire Safety Consultants and Administration Manager, you'll play a key role in supporting projects from initial quotation through to completion.

You’ll:

• Set up and maintain project records and documentation
• Manage information across our business systems and SharePoint
• Support the preparation and issue of quotations, reports and client documentation
• Coordinate site visits, meetings and consultant diaries
• Track project progress and follow up outstanding actions
• Support invoicing activities and project administration
• Maintain accurate records and quality assurance documentation
• Act as a professional first point of contact for clients and stakeholders
• Produce management information and performance data
• Help identify opportunities to improve processes and ways of working

No two days are quite the same, making this an ideal role for someone who thrives on variety and enjoys being at the centre of a busy, professional team.

What we're looking for

You’ll be someone who:

• Is highly organised and proactive
• Has excellent attention to detail
• Enjoys working with systems, processes and data
• Is confident managing multiple priorities and deadlines
• Has strong written and verbal communication skills
• Is comfortable using Microsoft Office and business systems
• Enjoys working collaboratively with colleagues and clients
• Isn't afraid to chase information and see tasks through to completion
• Have GCSE's in English & Maths, preferably grade C or above

Experience within a consultancy, construction, property, engineering or professional services environment would be beneficial, but it's not essential.

Most importantly, we're looking for someone who is motivated, dependable and takes pride in delivering outstanding administration support.

We're committed to creating a supportive environment where our people can thrive.

Benefits include

• 27 days annual leave plus bank holidays
• Christmas shutdown
• Office, home or hybrid working to suit your lifestyle
• Private Medical Insurance with Vitality
• Life Assurance from day one
• Company sick pay after probation
• Buy and Sell Holiday Scheme
• Cycle to Work Scheme
• Tech and Home Scheme
• Retail Discounts Platform
• Training and development opportunities
• Supportive and collaborative team culture
• Employee Ownership Trust (EOT) status, meaning colleagues with at least one year's service are eligible for tax-free bonus payments when awarded

About the role

• £25,000 - £26,000 annual salary depending on experience
• Permanent, full-time position
• Flexible working arrangements with the option to be based from our office in Hinckley, from home, or a combination of the two!
• Occasional travel to our Hinckley office required to attend quarterly team meetings and induction training

If you're someone who enjoys bringing structure to busy teams, takes ownership of your work and loves making sure nothing falls through the cracks, we'd love to hear from you.

Join us and help keep our Fire Safety team delivering outstanding service to clients across the UK.