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- Tasks: Manage customer requests, create investment proposals, and train team members.
- Company: Join Saltus, a passionate team focused on financial excellence.
- Benefits: Salary between £28k-£32k, flexible hybrid working, and great workplace culture.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Be part of a supportive team and make a real impact in finance.
- Qualifications: Excellent customer service skills and ability to train others.
The predicted salary is between 28000 - 32000 £ per year.
Saltus is looking for a Platform Support Administrator in Whiteley on a 12-month fixed-term contract. The ideal candidate will manage customer requests, produce investment proposals, and train team members, all while providing excellent customer service.
With a salary range of £28k-£32k and a flexible hybrid working model, Saltus ensures a great workplace culture and numerous benefits for its employees. Join a passionate team dedicated to financial excellence and support.
Platform Support Specialist (12-Month Fixed Term) in Hampshire employer: Saltus
Contact Detail:
Saltus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Support Specialist (12-Month Fixed Term) in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Saltus on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and investment proposals. We want to show them we’re ready to hit the ground running!
✨Tip Number 3
Show off your skills! If you have experience with training or managing customer requests, be sure to highlight that in your conversations. We want them to see how we can add value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the Saltus team.
We think you need these skills to ace Platform Support Specialist (12-Month Fixed Term) in Hampshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Platform Support Specialist role. Highlight your experience in managing customer requests and producing investment proposals, as these are key aspects of the job.
Showcase Your Customer Service Skills: Since excellent customer service is a big part of this role, share specific examples of how you've gone above and beyond for customers in the past. We want to see your passion for helping others!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Saltus
✨Know the Company Inside Out
Before your interview, take some time to research Saltus. Understand their values, culture, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Customer Scenarios
As a Platform Support Specialist, you'll be managing customer requests and providing excellent service. Think of examples from your past experiences where you've successfully handled customer issues or produced proposals. Be ready to discuss these scenarios during the interview.
✨Showcase Your Training Skills
Since training team members is part of the job, prepare to talk about any experience you have in training or mentoring others. Highlight specific methods you used and how they benefited your team. This will demonstrate your capability to contribute to the team's growth.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer support, or how success is measured in this role. This shows that you're engaged and thinking about how you can fit into their team.