At a Glance
- Tasks: Provide central support, manage calls, emails, and assist with office functions.
- Company: Join Saltus, an award-winning financial planning firm with a vibrant culture.
- Benefits: Competitive salary, 25 days holiday, life assurance, and flexible working options.
- Other info: Enjoy a dynamic workplace with opportunities for career development.
- Why this job: Be part of a team that values your growth and well-being in a fun environment.
- Qualifications: Strong communication skills and a positive attitude; experience in finance is a plus.
The predicted salary is between 23500 - 25000 £ per year.
We are looking for a high-calibre central services support administrator to join our team. The ideal candidate must have top-notch communication skills and be able to troubleshoot and process work in a timely and efficient manner.
Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service.
What does this role look like? The key areas of the role are as follows:
- Answering and directing calls that come in on the main line in a professional manner
- Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post
- Managing the Group Mailbox, ensuring emails are effectively managed and forwarded onto the correct location
- Assisting with outgoing mail
- To assist with various facilities functions, enabling the smooth running of the office
- Supporting diary and email management
- Assisting with meeting booking
What sort of person are we looking for?
- Have a positive “can do” outlook on life
- Be well organised
- Happy to help clients and advisers with queries
- Manage adviser and client expectations efficiently
- Be reliable
- Experience within a financial planning environment is desirable.
Where will I be working? We are looking for someone for our Whiteley office between the hours of 09.00 – 17.00, we would like you to be in the office 5 days a week. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it.
What benefits do I get when working for Saltus? The salary is £23,500 – £25,000 depending on experience, alongside 25 days’ holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 35 hours per week between the hours of 9-5pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way.
If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!
Central Support Administrator in Hampshire employer: Saltus Partners LLP
Contact Detail:
Saltus Partners LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Support Administrator in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Saltus's social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires top-notch communication, try role-playing common scenarios you might face as a Central Support Administrator. This will help you feel more confident and prepared when answering questions during the interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects efficiently in the past. This could be anything from handling a busy inbox to coordinating meetings – it’ll demonstrate that you can handle the responsibilities of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re keen on the role and helps keep you fresh in their minds.
We think you need these skills to ace Central Support Administrator in Hampshire
Some tips for your application 🫡
Show Off Your Communication Skills: Since we're all about top-notch communication, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or administration.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Highlight your organisational skills and any experience in a financial planning environment to really stand out!
Be Professional Yet Personable: While we love a professional tone, don’t forget to let your personality shine through! We want to see your positive ‘can do’ attitude, so feel free to inject a bit of warmth into your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our award-winning team!
How to prepare for a job interview at Saltus Partners LLP
✨Know Your Stuff
Before the interview, make sure you understand Saltus's mission and values. Familiarise yourself with their services and recent achievements, like the awards they've won. This shows you're genuinely interested and helps you connect your skills to their goals.
✨Show Off Your Communication Skills
As a Central Support Administrator, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles, especially in a financial planning context.
✨Demonstrate Your Problem-Solving Skills
Think of specific instances where you've successfully troubleshot issues or managed tasks efficiently. Be ready to discuss these examples during the interview, as they’ll want to see how you handle challenges and support clients and advisers.
✨Embrace the Culture
Saltus prides itself on its culture, so be prepared to discuss how you can contribute to a positive work environment. Share your 'can do' attitude and any experiences that highlight your reliability and willingness to help others.