Central Support Administrator

Central Support Administrator

Full-Time 23500 - 25000 ÂŁ / year (est.) No home office possible
Saltus Partners LLP

At a Glance

  • Tasks: Support our team by managing calls, emails, and office functions efficiently.
  • Company: Join Saltus, an award-winning financial planning firm with a vibrant culture.
  • Benefits: Enjoy a competitive salary, 25 days holiday, and flexible working options.
  • Other info: Experience a fun workplace while contributing to meaningful financial solutions.
  • Why this job: Be part of a positive team that values your growth and well-being.
  • Qualifications: Strong communication skills and a proactive attitude are essential.

The predicted salary is between 23500 - 25000 ÂŁ per year.

We are looking for a high-calibre central services support administrator to join our team. The ideal candidate must have top-notch communication skills and be able to troubleshoot and process work in a timely and efficient manner.

Why Saltus? Our mission is to improve everyone’s relationship with their wealth: to make it a positive force for their future and at the same time to prevent it being a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do. We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service.

What does this role look like? The key areas of the role are as follows:

  • Answering and directing calls that come in on the main line in a professional manner
  • Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post
  • Managing the Group Mailbox, ensuring emails are effectively managed and forwarded onto the correct location
  • Assisting with outgoing mail
  • To assist with various facilities functions, enabling the smooth running of the office
  • Supporting diary and email management
  • Assisting with meeting booking

What sort of person are we looking for?

  • Have a positive “can do” outlook on life
  • Be well organised
  • Happy to help clients and advisers with queries
  • Manage adviser and client expectations efficiently
  • Be reliable
  • Experience within a financial planning environment is desirable.

Where will I be working? We are looking for someone for our Whiteley office between the hours of 09.00 – 17.00, we would like you to be in the office 5 days a week. We’re incredibly flexible about when and how you work: we don’t want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they’re looking for. We are passionate about championing flexible working for our people, so if there’s a slightly different working pattern that you’re looking for, then please come and have a chat to us about it.

What benefits do I get when working for Saltus? The salary is £23,500 – £25,000 depending on experience, alongside 25 days’ holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 35 hours per week between the hours of 9-5pm. Just as importantly, you’ll get to experience our culture, which we really do live and breathe ensuring that Saltus is a fantastic place to work for every single one of our 400+ people. We work hard, but we have an awful lot of fun along the way.

If you think you’d like to come and join us, then please do get in touch… we’d love to hear from you!

Central Support Administrator employer: Saltus Partners LLP

Saltus is an exceptional employer that prioritises employee satisfaction and growth, offering a vibrant work culture where individuals can thrive and find meaning in their roles. With a commitment to excellence recognised by prestigious awards, Saltus provides a supportive environment with flexible working options, competitive salaries, and comprehensive benefits, making it a fantastic place for those looking to build a rewarding career in financial services.
Saltus Partners LLP

Contact Detail:

Saltus Partners LLP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Central Support Administrator

✨Tip Number 1

Get to know the company culture! Before your interview, check out Saltus's social media and website to understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their award-winning environment.

✨Tip Number 2

Practice your communication skills! Since this role requires top-notch communication, consider doing mock interviews with friends or family. Focus on being clear and concise, and don’t forget to showcase your positive 'can do' attitude!

✨Tip Number 3

Be ready to demonstrate your organisational skills! Think of examples from your past experiences where you managed multiple tasks efficiently. This will show Saltus that you can handle the fast-paced environment they thrive in.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Saltus team. Don’t hesitate to reach out if you have any questions during the process!

We think you need these skills to ace Central Support Administrator

Communication Skills
Troubleshooting
Time Management
Organisational Skills
Client Service
Email Management
Diary Management
Meeting Coordination
Attention to Detail
Positive Attitude
Reliability
Experience in Financial Planning

Some tips for your application 🫡

Show Off Your Communication Skills: Since we're all about top-notch communication, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or administration.

Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Highlight your organisational skills and any experience in a financial planning environment to really stand out!

Be Professional Yet Personable: While we love a professional tone, don’t forget to let your personality shine through! We want to see your positive ‘can do’ attitude, so feel free to inject a bit of warmth into your application.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Saltus!

How to prepare for a job interview at Saltus Partners LLP

✨Know Your Stuff

Before the interview, make sure you understand Saltus's mission and values. Familiarise yourself with their approach to financial planning and customer service. This will help you align your answers with what they’re looking for.

✨Show Off Your Communication Skills

As a Central Support Administrator, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles or resolved client queries.

✨Demonstrate Your Organisational Skills

Be ready to discuss how you manage your time and tasks. Think of specific instances where you’ve successfully juggled multiple responsibilities or improved processes. This will show that you can handle the demands of the role efficiently.

✨Embrace the 'Can Do' Attitude

Saltus is looking for someone with a positive outlook. During the interview, share stories that highlight your proactive approach to challenges. This will resonate well with their culture and show that you’re a great fit for the team.

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