Supervisor

Supervisor

Gloucester Full-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant retail team, ensuring customers have an amazing shopping experience.
  • Company: Join Saltrock, a beloved British lifestyle brand inspired by the coast and adventure.
  • Benefits: Enjoy 33 days of holiday, a uniform allowance, and 50% off all products.
  • Why this job: Be part of a fun, energetic culture while developing your retail skills.
  • Qualifications: A friendly attitude and passion for customer service are key; retail experience is a plus.
  • Other info: This is a part-time role with opportunities for growth within the company.

The predicted salary is between 20000 - 28000 £ per year.

Saltrock Gloucester, England, United Kingdom

Job Description

Like the idea of joining the Saltrock family? We are looking for a Supervisor to come aboard on a 32 hour contract and join the next part of our adventure!

The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirit and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.

Role

You’ll work alongside an energetic team, who are passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.

Responsibilities

  • Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance
  • Motivate team members to deliver exceptional service, maximizing every sales opportunity
  • Support Store Manager in training and development of team members
  • Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
  • Visual merchandising product in conjunction with Brand guidelines
  • Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere
  • Keeping housekeeping to a high standard the outcome being a healthy and safe store
  • Be able to feed our customers with information about our product including features and benefits and stock availability
  • Help implement any markdown/price alterations within agreed timescales
  • Keeping our product tidy and presentable and replenish as needed
  • Process deliveries in timely manner

What You Will Bring On The Journey

  • A warm and friendly manner that fits with our culture
  • A passion for selling and interacting with customers
  • Recognition of the importance of strong visual merchandising
  • Experience in Retail
  • Managing a small team would be desirable but not essential

What We Offer You

  • Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members
  • Uniform allowance
  • 50% discount (off RRP) on all Saltrock products

Reporting to

Store Manager

Skills

  • Managing small team
  • Customer Service
  • Visual merchandising

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Other

Industries

Retail

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Supervisor employer: Saltrock

At Saltrock, we pride ourselves on being more than just a retail brand; we are a family that values passion, creativity, and community. Located in the picturesque Gloucester, our vibrant work culture fosters collaboration and personal growth, offering generous benefits such as 33 days of holiday and a uniform allowance, alongside a 50% discount on all products. Join us to not only enhance your retail skills but also to be part of a brand that celebrates the spirit of the coast and the joy of customer engagement.
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Contact Detail:

Saltrock Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with Saltrock's brand values and product range. Understanding their coastal lifestyle ethos and iconic designs will help you connect with the team and demonstrate your passion during any discussions.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've previously engaged with customers to enhance their shopping experience. This will highlight your ability to create a welcoming atmosphere in-store.

✨Tip Number 3

If you have experience in visual merchandising, be ready to discuss specific strategies you've used to attract customers and drive sales. This will demonstrate your understanding of the importance of presentation in retail.

✨Tip Number 4

Prepare to talk about your leadership style and how you motivate team members. Even if you haven't managed a team before, sharing your approach to collaboration and support can show your potential as a supervisor.

We think you need these skills to ace Supervisor

Customer Service
Team Management
Visual Merchandising
Sales Techniques
Performance Monitoring
Training and Development
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Product Knowledge
Housekeeping Standards
Motivational Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Supervisor position at Saltrock. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Relevant Experience: In your CV and cover letter, emphasise any previous retail experience, particularly in managing teams or delivering excellent customer service. Use specific examples to demonstrate your ability to motivate others and achieve sales targets.

Express Your Passion: Saltrock values a passion for their products and brand. Make sure to convey your enthusiasm for retail and customer interaction in your application. Mention any personal connections you have with the brand or similar lifestyle products.

Highlight Visual Merchandising Skills: Since visual merchandising is a key part of the role, include any relevant experience you have in this area. Discuss how you have successfully created inviting displays or maintained store presentation standards in past roles.

How to prepare for a job interview at Saltrock

✨Show Your Passion for the Brand

Saltrock is all about the coastal lifestyle and fun. Make sure to express your enthusiasm for their products and how they resonate with you personally. Share any experiences you've had with their brand or similar products.

✨Demonstrate Team Leadership Skills

Even if you haven't managed a team before, highlight any experiences where you've motivated or supported others. Discuss how you can help foster a positive team environment and drive performance in line with store KPIs.

✨Prepare for Customer Service Scenarios

Think of examples from your past where you've provided exceptional customer service. Be ready to discuss how you would handle various situations in-store, ensuring customers have a welcoming experience.

✨Understand Visual Merchandising

Familiarise yourself with visual merchandising principles, especially as they relate to retail. Be prepared to discuss how you would implement these guidelines to create an inviting store atmosphere that showcases Saltrock's products effectively.

Supervisor
Saltrock
Location: Gloucester

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