At a Glance
- Tasks: Lead a team to achieve store goals and create an inviting atmosphere for customers.
- Company: Join Saltrock, a British coastal lifestyle brand with a fun and vibrant culture.
- Benefits: Enjoy 33 days holiday, uniform allowance, and 50% discount on all products.
- Other info: Great opportunity for career growth in a supportive and energetic setting.
- Why this job: Be part of a passionate team and make a real impact in a dynamic retail environment.
- Qualifications: Retail experience and a friendly attitude; team management experience is a plus.
The predicted salary is between 18000 - 24000 £ per year.
Join to apply for the Supervisor role at Saltrock. We are looking for a Supervisor to join our 30‑hour contract and become part of the next chapter of the Saltrock journey. The Saltrock brand, a British coastal lifestyle leader since 1988, delivers holiday, family, spirit and fun to the North Devon Coast. Our inspiration comes from land and sea, waves and coastline, and our designs are crafted in the South West.
Job Description
- Monitor and help achieve store KPIs by supporting the Store Manager to drive performance.
- Motivate team members to deliver exceptional service and maximise every sales opportunity.
- Support the Store Manager in training and developing team members.
- Help achieve sales targets by demonstrating a passion for the product and brand while processing sales transactions with care.
- Visualise merchandising products in conjunction with brand guidelines.
- Ensure customers experience a positive, inviting and welcoming store atmosphere.
- Maintain housekeeping to a high standard for a healthy and safe store.
- Provide customers with information about product features, benefits and stock availability.
- Implement markdown and price alterations within agreed timescales.
- Keep products tidy, presentable and replenish as needed.
- Process deliveries in a timely manner.
What You Will Bring on the Journey
- A warm and friendly manner that fits our culture.
- A passion for selling and interacting with customers.
- Recognition of the importance of strong visual merchandising.
- Experience in retail.
- Experience managing a small team is desirable but not essential.
What We Offer You
- Above‑statutory holiday: 33 days per year (incl. bank holidays), with an extra 2 days after 5 years.
- Holiday pro‑rated for part‑time staff.
- Uniform allowance.
- 50% discount (off RRP) on all Saltrock products.
Reporting to: Store Manager
Skills
- Managing a small team
- Customer service
- Visual merchandising
Seniority level: Mid‑Senior level
Employment type: Part‑time
Job function: Other
Supervisor employer: Saltrock
Saltrock in Exeter is an excellent employer, offering a vibrant work culture where teamwork and customer engagement are at the forefront. With significant benefits like a 50% discount on products and generous holiday allowances, employees are encouraged to grow and thrive in their retail management careers while enjoying a supportive environment that values their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Saltrock, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Saltrock that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Saltrock will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Saltrock and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Saltrock
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Saltrock, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Saltrock!
