Supervisor

Supervisor

Gloucester Full-Time No home office possible
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At a Glance

  • Tasks: Supervise a vibrant retail team and ensure customers have an amazing shopping experience.
  • Company: Join Saltrock, a beloved British coastal lifestyle brand with over 30 years of fun and family spirit.
  • Benefits: Enjoy 33 days holiday, a generous discount on products, and a supportive work environment.
  • Why this job: Be part of a passionate team, engage with customers, and contribute to a brand that celebrates coastal life.
  • Qualifications: Retail experience is preferred; a friendly attitude and passion for customer service are essential.
  • Other info: This role is a 16-hour contract, perfect for students or those seeking flexible work.

Like the idea of joining the Saltrock family? We are looking for a Supervisor to come aboard on a 32 hour contract and join the next part of our adventure!

The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, tril ; a British, coastal, lifestyle brand, has had holiday, family, spirt and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.

Job Description

A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are ابت passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.

Role

  • Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance
  • Motivative team members to deliver exceptional service, maximising every sales opportunity
  • Support Store Manager in training and development of team members
  • Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing aboard sales transactions with care
  • Visual merchandising product in conjunction with Brand guidelines
  • Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere
  • Keeping housekeeping to a high standard the outcome being a healthy and safe store
  • Be able to feed our customers with information about our product including features and benefits and stock availability
  • Help implement any markdown/price alterations within agreed timescales
  • Keeping our product tidy and presentable and replenish as needed
  • Process deliveries in timely manner

What you will bring on the journey

  • A warm and friendly manner that fits with our culture
  • A passion for selling and interacting with customers
  • Recognition of the importance of strong visual merchandising
  • Experience in Retail
  • Managing a small team would be desirable but not essential
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What we offer you

  • Rest and relaxation are important, we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members
  • 50% discount (off RRP) on all Saltrock products

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Supervisor employer: Saltrock Outlets

Joining the Saltrock family means becoming part of a vibrant and passionate team dedicated to delivering exceptional customer experiences in a stunning coastal location. With a strong emphasis on employee well-being, we offer generous holiday allowances, a supportive work culture, and opportunities for personal growth and development within the retail sector. Our commitment to fostering a fun and engaging environment makes Saltrock an excellent employer for those looking to thrive in a dynamic retail setting.
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Contact Detail:

Saltrock Outlets Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Familiarise yourself with Saltrock's brand values and product range. Understanding their coastal lifestyle ethos and iconic designs will help you connect with the team and demonstrate your passion during any discussions.

✨Tip Number 2

Showcase your retail experience by preparing examples of how you've successfully motivated a team or improved customer service in previous roles. This will highlight your ability to support the Store Manager effectively.

✨Tip Number 3

Be ready to discuss your approach to visual merchandising. Think about how you can create inviting displays that align with Saltrock's brand guidelines, as this is crucial for enhancing the customer experience.

✨Tip Number 4

Prepare to share your ideas on achieving sales targets and driving performance. Consider specific strategies you've used in the past that could be applied to Saltrock's retail environment, showing your proactive mindset.

We think you need these skills to ace Supervisor

Customer Service Skills
Team Leadership
Sales Techniques
Visual Merchandising
Retail Management
Communication Skills
Motivational Skills
Attention to Detail
Time Management
Problem-Solving Skills
Product Knowledge
Organisational Skills
Adaptability
Interpersonal Skills

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Saltrock's ethos and product range. Highlight your understanding of their coastal lifestyle brand and how it resonates with you in your application.

Tailor Your CV: Ensure your CV reflects relevant retail experience, particularly any roles where you've motivated a team or achieved sales targets. Use specific examples to demonstrate your skills.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and retail. Mention your enthusiasm for the Saltrock brand and how you can contribute to their team culture.

Highlight Visual Merchandising Skills: If you have experience in visual merchandising, make sure to include this in your application. Discuss how you can maintain high standards and create an inviting store atmosphere.

How to prepare for a job interview at Saltrock Outlets

✨Show Your Passion for the Brand

Make sure to express your enthusiasm for Saltrock and its products during the interview. Share any personal experiences you have with the brand or similar lifestyle brands, as this will demonstrate your genuine interest and alignment with their values.

✨Highlight Your Retail Experience

Discuss your previous retail experience in detail, especially any roles where you had to motivate a team or achieve sales targets. Be prepared to provide specific examples of how you contributed to a positive customer experience and met KPIs.

✨Emphasise Teamwork and Leadership Skills

Even if you haven't managed a team before, showcase your ability to work collaboratively and support others. Talk about instances where you've helped train or mentor colleagues, as this aligns with the role's focus on team development.

✨Prepare for Visual Merchandising Questions

Since visual merchandising is important for this role, be ready to discuss your understanding of it. You could mention any past experiences where you successfully arranged products or created displays that enhanced customer engagement and sales.

Supervisor
Saltrock Outlets
Location: Gloucester

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