At a Glance
- Tasks: Lead a vibrant retail team, ensuring exceptional customer experiences and achieving sales targets.
- Company: Join Saltrock, a beloved British coastal lifestyle brand with over 30 years of heritage.
- Benefits: Enjoy 33 days holiday, uniform allowance, and 50% discount on all products.
- Why this job: Be part of a fun, energetic team while working in a beautiful coastal environment.
- Qualifications: Retail experience and a passion for customer interaction; team management is a plus.
- Other info: Great opportunity for career growth in a supportive and friendly atmosphere.
The predicted salary is between 10 - 13 £ per hour.
Like the idea of joining the Saltrock family? We are looking for a Supervisor to come aboard on a 16 hour contract and join the next part of our adventure! The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirit and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.
A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.
Role:- Monitor and help to achieve store KPI’s by supporting the Store Manager to drive performance.
- Motivate team members to deliver exceptional service, maximising every sales opportunity.
- Support Store Manager in training and development of team members.
- Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care.
- Visual merchandising product in conjunction with Brand guidelines.
- Ensuring customers have a positive experience within our store making it an inviting and welcoming atmosphere.
- Keeping housekeeping to a high standard, the outcome being a healthy and safe store.
- Be able to feed our customers with information about our product including features and benefits and stock availability.
- Help implement any markdown/price alterations within agreed timescales.
- Keeping our product tidy and presentable and replenish as needed.
- Process deliveries in a timely manner.
- A warm and friendly manner that fits with our culture.
- A passion for selling and interacting with customers.
- Recognition of the importance of strong visual merchandising.
- Experience in Retail. Managing a small team would be desirable but not essential.
- Rest and relaxation are important, we offer above statutory holiday, 33 days per year (including bank holidays) and after 5 years on your journey you will be rewarded with an extra 2 days, all holiday is pro-rata for part time family members.
- Uniform allowance.
- 50% discount (off RRP) on all Saltrock products.
Reporting to: Store Manager
Supervisor employer: Saltrock Outlets
Contact Detail:
Saltrock Outlets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the Saltrock vibe! Before your interview, dive into their brand story and values. This way, you can show off your passion for their products and culture, making you a perfect fit for the team.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers, think of examples where you've delivered exceptional service. Share these stories during your chat to highlight your experience.
✨Tip Number 3
Visual merchandising is key! Brush up on your knowledge of how to create inviting displays. You could even bring some ideas to the interview to show how you’d make the store pop!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Saltrock family right from the start.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Saltrock brand shine through! Share why you love our products and how you connect with our coastal lifestyle. We want to see that spark!
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any retail experience and leadership skills you have. We’re looking for someone who can motivate a team and drive performance, so don’t hold back on showcasing your relevant achievements!
Be Personable: In your cover letter, adopt a warm and friendly tone. We value a positive atmosphere in our stores, so reflect that in your writing. Let us know how you engage with customers and create inviting experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining the Saltrock family!
How to prepare for a job interview at Saltrock Outlets
✨Know the Brand Inside Out
Before your interview, dive deep into Saltrock's history, values, and product range. Familiarise yourself with their iconic designs and what makes them unique. This will not only show your passion for the brand but also help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This is key for a role that focuses on creating a welcoming atmosphere.
✨Demonstrate Team Leadership Potential
Even if you haven't managed a team before, think about experiences where you've motivated or supported others. Share these stories to highlight your ability to inspire and work collaboratively, which is crucial for a Supervisor role.
✨Visual Merchandising Know-How
Brush up on visual merchandising principles and be ready to discuss how you would apply them in-store. Bring ideas on how to create inviting displays that align with Saltrock's brand guidelines, as this shows you're proactive and creative.