At a Glance
- Tasks: Support the Store Manager and motivate the team to deliver exceptional customer service.
- Company: Join the Saltrock family, a beloved British coastal lifestyle brand.
- Benefits: Enjoy 33 days holiday, uniform allowance, and 50% discount on products.
- Other info: Great opportunity for career growth in a supportive atmosphere.
- Why this job: Be part of a fun, energetic team in a vibrant retail environment.
- Qualifications: Retail experience and a passion for customer interaction are essential.
The predicted salary is between 24000 - 36000 £ per year.
Like the idea of joining the Saltrock family? We are looking for an Assistant Store Manager on a 32 hour contract, to come aboard and join the next part of our adventure! The Atlantic Ocean, North Devon Coast and salty air. For over 30 years, Saltrock; a British, coastal, lifestyle brand, has had holiday, family, spirit and fun at its heart. Our inspiration flows from land and sea, waves and coastline. Designed in the South West since 1988 we have grown into a loved Devon brand known for its iconic print designs.
A brilliant opportunity to work within our Retail team. You’ll work alongside an energetic team, who are passionate about our product and engaging with our customers delivering an excellent experience for them whilst they are in store.
Responsibilities:
- Monitor and support the Store Manager to achieve store KPI’s
- Motivate team members to deliver exceptional service, maximising every sales opportunity
- Support Store Manager in training and development of team members
- Help in achieving sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care
- Visual merchandising product in conjunction with Brand guidelines
- Ensure customers have a positive experience within our store, making it an inviting and welcoming atmosphere
- Keep housekeeping to a high standard, the outcome being a healthy and safe store
- Be able to feed our customers with information about our product including features and benefits and stock availability
- Help implement any markdown/price alterations within agreed timescales
- Keep our product tidy and presentable and replenish as needed
- Process deliveries in a timely manner
Qualifications:
- Experience of at least one year in a Retail Assistant Manager/team leader role
- A warm and friendly manner that fits with our culture
- A passion for selling and interacting with customers
- Recognition of the importance of strong visual merchandising
- Experience in Retail Managing a small team would be desirable but not essential
Benefits:
- Rest and relaxation are important; we offer above statutory holiday, 33 days per year (inc. bank holidays) and after 5 years you will be rewarded with an extra 2 days. All holiday is pro-rata for part time team members
- Uniform allowance
- 50% discount (off RRP) on all Saltrock products
Compensation: Competitive salary
Assistant Store Manager employer: Saltrock Cornwall Services
Joining Saltrock as an Assistant Store Manager means becoming part of a vibrant team that thrives on passion for coastal lifestyle and exceptional customer service. With generous benefits like 33 days of holiday, a uniform allowance, and a 50% discount on products, we prioritise employee well-being and growth in a supportive environment. Located in the stunning North Devon Coast, you will enjoy a unique work culture that celebrates creativity and community spirit, making every day at Saltrock a rewarding experience.
Contact Details:
Saltrock Cornwall Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Saltrock Cornwall Services, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Saltrock Cornwall Services!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Saltrock Cornwall Services, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Saltrock Cornwall Services and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Saltrock Cornwall Services that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Saltrock Cornwall Services
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
