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- Tasks: Map and improve business processes across all departments to enhance efficiency.
- Company: Join Saltire Facilities Management, a growing company with a focus on innovation.
- Benefits: Up to ÂŁ42,000 salary, private healthcare, pension, and 22 days holiday.
- Why this job: Make a real impact by shaping how the business operates and grows.
- Qualifications: Experience in business analysis or process mapping; strong problem-solving skills.
- Other info: Dynamic role with hands-on development and opportunities for career growth.
The predicted salary is between 42000 - 42000 ÂŁ per year.
Saltire Facilities Management is growing and evolving. As part of our continued development alongside Daikin UK and Daikin Europe, we’re looking for a Business Process Analyst who can help us better understand, connect and improve how our business operates. As we continue to grow, introduce new technologies, and strengthen our partnership with Daikin, it’s critical that our processes are aligned, efficient, and built for the future. This role sits at the centre of that journey - giving you the opportunity to directly shape how the business operates and evolves.
This is a unique opportunity to gain full visibility of the organisation, working across every department to map processes, identify improvements, and influence how we scale for the future. You won’t be tied to one team or department. Instead, you’ll work across the entire business, acting as the link between our people, our processes and our systems. If you enjoy solving problems, understanding systems, and making things work better, this role is for you.
Why This Role Matters
We have a number of standalone systems and processes across the business. As we continue to grow, we need someone who can bring these together, understand how each department works, and help create more joined‑up ways of working. We are looking for someone who wants to get hands‑on, spend time with different teams, understand how our systems work in practice, and see first‑hand where improvements can be made. You’ll become a key user of our systems and help create a network of key users across the business, ensuring every department is involved in future improvements.
Your First 6 Months
You’ll complete a structured, hands‑on development programme designed to give you a complete understanding of our business. You’ll gain experience across:
- Call Centre Administration
- Finance & Accounting
- HR
- IT
- Central Purchasing
- Operations and field teams
You’ll also have the opportunity to:
- Visit Daikin UK (London)
- Gain exposure to Daikin Europe (Belgium)
- Learn best practices from an international network
- Support wider projects linked to digital transformation and business improvement
By the end of this programme, you’ll be one of the few people in the business with a true end‑to‑end understanding of how everything connects. After the first 6 months, you will directly contribute to Saltire’s continuous improvement culture and our ambition to build streamlined, scalable processes that support growth and enhance customer experience.
What You’ll Be Doing
- Map, document and review business processes across every department
- Analyse how systems and teams currently work together and identify opportunities for improvement
- Spend time with colleagues across the business to understand processes in practice, not just on paper
- Work closely with field engineers and technicians to understand how systems and processes support their work
- Identify inefficiencies, duplication or unnecessary complexity and recommend practical improvements
- Simplify, standardise and streamline workflows across multiple departments
- Translate business requirements into clear process documentation, business cases and IT project charters
- Act as the bridge between operational teams, managers and IT
- Support system changes, integrations and digital transformation projects
- Help create and develop key users within each department
- Ensure processes are aligned across all areas of the business and support future growth
- Contribute to continuous improvement projects and help build a culture where people are encouraged to suggest better ways of working
What We’re Looking For
Skills & Experience
- Experience in business analysis, continuous improvement, process mapping or a similar role
- Strong logical thinking and problem‑solving ability
- Experience working with business systems, workflows and data
- Comfortable learning new systems quickly and becoming a confident end user
- Ability to understand both operational processes and technical system requirements
- Experience translating business needs into practical solutions, process changes or project briefs
- Experience with ERP, CRM, service management or field service systems would be an advantage
- Knowledge of field‑based operations, technician processes or PDA systems would be beneficial
- Curious and proactive – someone who wants to understand how things really work
- Comfortable getting involved in all areas of the business
- Strong communicator who can build relationships across departments
- Able to challenge existing ways of working in a positive and constructive way
- Detail‑oriented with a logical, structured approach
- Someone who enjoys joining the dots between people, systems and processes
- Happy spending time both in the office and out with operational teams and engineers
Education
Degree in Business, Analytics, Engineering or similar (or equivalent experience)
Comfortable challenging processes and suggesting improvements
Up to ÂŁ42,000 salary depending on experience
Private healthcare plan
Company pension
22 days holiday + bank holidays (increasing with service)
Option to buy additional annual leave
Employee Assistance Programme & wellbeing support
Retail discounts & savings platform
Discounted gym membership
Free on‑site parking
£500 refer‑a‑friend bonus
1 paid volunteer day per year
Why Join Saltire?
Most importantly, you’ll step into a role where your work has real visibility and impact—helping to shape how Saltire operates today, and how it grows in the future.
Ready to Apply?
If you’re looking for a role where you can see the bigger picture, influence change, and develop your career, we’d love to hear from you.
Please note: All roles are subject to right to work checks and satisfactory references.
Business Analyst in Bellshill employer: Saltire Facilities Management
Contact Detail:
Saltire Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Bellshill
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. The more connections you make, the better your chances of landing that Business Analyst role.
✨Tip Number 2
Prepare for interviews by researching the company and its processes. Understand how Saltire operates and think about how you can contribute to their growth. Tailor your answers to show you’re the perfect fit for their unique challenges.
✨Tip Number 3
Practice your problem-solving skills! Since this role is all about improving processes, be ready to tackle hypothetical scenarios during interviews. Show them how you’d approach real-world issues they might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Saltire team.
We think you need these skills to ace Business Analyst in Bellshill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Process Analyst. Highlight your experience in business analysis, process mapping, and any relevant systems you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about improving business processes and how you can contribute to our growth. Be sure to mention specific examples from your past that demonstrate your problem-solving abilities.
Showcase Your Curiosity: We love candidates who are curious and proactive! In your application, share instances where you've gone above and beyond to understand how things work or suggested improvements. This will show us that you're the right fit for our dynamic environment.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Saltire and what we stand for.
How to prepare for a job interview at Saltire Facilities Management
✨Know Your Processes
Before the interview, take some time to research common business processes and methodologies. Familiarise yourself with process mapping techniques and continuous improvement strategies. This will not only show your interest in the role but also help you speak confidently about how you can contribute to streamlining operations.
✨Showcase Your Problem-Solving Skills
Prepare specific examples from your past experiences where you've identified inefficiencies and implemented improvements. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your logical thinking and problem-solving abilities, which are crucial for a Business Process Analyst.
✨Engage with the Interviewers
During the interview, don’t hesitate to ask questions about the company’s current processes and challenges. This shows your curiosity and proactive nature. It also gives you a chance to discuss how your skills can directly address their needs, making you a more appealing candidate.
✨Highlight Your Communication Skills
As a Business Process Analyst, you'll need to bridge gaps between departments. Be prepared to discuss how you've successfully communicated complex ideas to non-technical stakeholders in the past. Emphasising your ability to build relationships across teams will resonate well with the interviewers.