At a Glance
- Tasks: Analyse and optimise business processes across departments to enhance service delivery.
- Company: Join Saltire Facilities Management, a growing company focused on digital evolution.
- Benefits: Competitive salary, annual reviews, discounts, overtime opportunities, and wellbeing support.
- Other info: Exciting training visits to Daikin UK and Europe for best practice insights.
- Why this job: Be a key player in transforming how we work and improve customer experience.
- Qualifications: Master’s degree and 3 years in business analysis or process improvement required.
The predicted salary is between 44010 - 53790 £ per year.
Salary
From £42,000pa DOE
Employment Type
Permanent, full-time
Location
Office-based, Bellshill
Reports to
Service Delivery Director
Saltire Facilities Management Ltd is on an exciting journey of growth and digital evolution.
As we strengthen our collaboration with Daikin UK and Daikin Europe, we are investing in someone who can bring clarity, structure and insight into how our business operates from end to end.
The Role
This role offers a unique opportunity to become one of the few people in the organisation who truly understands how each department contributes to Saltire’s overall service delivery.
Through a structured 6 month cross departmental development programme, you will immerse yourself in:
- Call centre
- Administration
- Finance & Accounting
- HR
- IT
- Central Purchasing
- Operations
Alongside UK based learning, you will also participate in tailored onboarding visits to Daikin UK (London) and Daikin Europe (Belgium) to build best practice knowledge and international perspective.
Why this role matters
Saltire operates in a dynamic environment where multiple teams, systems and workflows come together to deliver high quality services to our customers.
As we continue to modernise, integrate new technologies and refine our operations, having a clear, unified view of how information flows across the business is more important than ever.
This role plays a central part in that journey. You will help us
- Strengthen the connection between departments
- Bring transparency to how processes work from start to finish
- Support smarter decision making with clear, logical insight
- Ensure that new ways of working are aligned, efficient and future proof
Your work will directly contribute to Saltire’s continuous improvement culture and our ambition to build streamlined, scalable processes that support growth and enhance customer experience.
Key responsibilities
- Business Process Understanding & Mapping
- Analyse and document end to end business processes across all departments.
- Produce clear process maps, flow charts and system diagrams.
- Identify opportunities to simplify, standardise and optimise workflows.
- Translate operational needs into structured business requirements.
- Process Improvement & Operational Excellence
- Support departments in redesigning processes for efficiency, compliance and scalability.
- Help remove unnecessary manual steps by improving process logic or integration.
- Work with IT and system owners to ensure proposed solutions align with business needs.
- Contribute to projects that enhance digitalisation and data flow.
- Act as a central point of coordination for mapping interdependencies between teams.
- Facilitate workshops and feedback sessions to build mutual understanding.
- Communicate complex ideas in a simple, clear and pragmatic way.
- Review existing tenders during training to build deep understanding of operational requirements.
- After onboarding, prepare and support tender documentation with accurate process input.
- Provide business insights that strengthen bid consistency and credibility.
- Training & Group Integration
- Attend structured learning visits to Daikin UK and Daikin Europe.
- Bring back best practices that can be applied within Saltire.
- Help harmonise processes where alignment adds value.
- What we’re looking for
Education and Skills
- Master’s degree in Economics, Commercial Engineering, Business Engineering, Business Analytics or similar.
- Strong IT affinity — ability to understand workflows, systems and data (no programming required).
- Excellent communication and documentation skills, including diagramming and logical modelling.
- Ability to analyse complex information and structure it clearly.
Experience
- Minimum of 3 years in business analysis, process improvement, operational excellence, transformation or similar.
- Experience with workflow or ERP/CRM/service management systems is an advantage.
- Familiarity with operational or service driven environments preferred.
Personal Attributes
- Logical, analytical and detail oriented.
- Curious, engaged and eager to understand \"how things work.\"
- Strong collaborator who can operate confidently across all levels.
- Able to challenge constructively and think long term.
What we offer
- Competitive Growth: Annual salary reviews to ensure you’re rewarded for your contributions.
- Benefits
Package: Enjoy industry-leading perks and discounts at your fingertips, including employee discounts across major retailers, discounted gym membership, and the option to purchase up to 3 additional days of annual leave.
- Overtime Opportunities: Boost your earnings with regular overtime opportunities available.
- Giving Back: Take one paid volunteer day each year to support a cause that matters to you.
- Referral Rewards: Earn a £500 bonus when you successfully refer a friend to join our team.
- Wellbeing Support: Access confidential support through our Employee Assistance Programme, including mental health and wellbeing resources, and 24/7 GP access.
- Future Security: Plan ahead with our company pension scheme.
- Save on an electric vehicle through our optional salary sacrifice scheme. Or benefit from a tax efficient electric vehicle salary sacrifice scheme (optional).
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Healthcare reimbursement scheme – claim money back for everyday healthcare costs, such as dental treatment, optical, physiotherapy and hospital stays.
Please note: All roles are subject to right to work checks and satisfactory references. We cannot provide sponsorship for this role.
#J-18808-Ljbffr
Bellshill Business Process Analyst in London employer: Saltire Facilities Management Ltd
Saltire Facilities Management is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Gas Engineer, you will enjoy competitive benefits such as annual salary reviews, employee discounts, and access to mental health resources, all while working in the vibrant city of Edinburgh, where you can make a meaningful impact on the community by ensuring homes are safe and compliant.
Contact Details:
Saltire Facilities Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bellshill Business Process Analyst in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Saltire Facilities Management Ltd!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Bellshill Business Process Analyst in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Saltire Facilities Management Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Saltire Facilities Management Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Saltire Facilities Management Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
