At a Glance
- Tasks: Handle calls, emails, and live chats while scheduling engineer visits.
- Company: Join Saltire Facilities Management, a dynamic contact centre team.
- Benefits: Enjoy flexible shifts, supportive team culture, and career growth.
- Other info: Perfect for those seeking a rewarding role with a positive team vibe.
- Why this job: Make a difference by providing empathetic support to customers in need.
- Qualifications: Strong communication skills and ability to multitask under pressure.
The predicted salary is between 27904 - 34104 £ per year.
Saltire Facilities Management is seeking a Customer Service Advisor for a backshift role in our busy office-based contact centre.
You will handle calls, emails, and live chats, schedule engineer visits, and provide empathetic support to customers whose heating and property services require attention.
We value clear communication, a calm approach under pressure, and the ability to juggle multiple systems.
- A positive, team-focused mindset with flexible shift patterns will help you excel in this
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Customer Service Advisor – Backshift (4 on/4 off) in Bellshill employer: Saltire Facilities Management
At Saltire Facilities Management, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and clear communication. Our backshift Customer Service Advisors enjoy flexible shift patterns, competitive benefits, and ample opportunities for personal and professional growth within a dynamic office environment. Join us to make a meaningful impact while working alongside dedicated colleagues in a role that truly matters.
Contact Details:
Saltire Facilities Management Recruitment Team
