At a Glance
- Tasks: Lead client services and manage a team to deliver top-notch support.
- Company: People-first company focused on long-term relationships and employee growth.
- Benefits: Unique exposure, learning opportunities, and a supportive work environment.
- Other info: Join a growing team with over 200 colleagues and US$100bn assets under management.
- Why this job: Make a real impact while working with blue-chip clients in a dynamic setting.
- Qualifications: Strong academics and experience in corporate legislation; team management skills required.
The predicted salary is between 30000 - 40000 £ per year.
Why Saltgate? Colleague or client, we invest in the best. As an independent and exclusive employer, we’re a people-first business that truly prioritises our people above short-term profits. We launched in 2007 to focus on investing in long-term relationships so we can deliver the best service to our blue-chip clients. At Saltgate, you’ll get unique exposure to our clients, valuable experience, and continued opportunities for learning and development. Cross-level collaboration is supported and encouraged. Our open plan office means you’ll sit alongside and learn from our most experienced team members. Saltgate has grown to three offices, over 200 colleagues, and more than US$100bn of assets under management, but we’ve kept the intimate, supportive spirit that makes us stand out.
Your role: Our Client Services teams at Saltgate are primarily responsible for the Company Secretarial and administration components of client service delivery for a portfolio of Private Equity and Real Estate Private client structures. Reporting to the Director, you will have full ownership of the client relationship and deliverables and be responsible for operational activity and workflows, acting as a principal point of contact and escalation.
Your focus:
- Lead on all aspects of day-to-day operations and transactional client service deliverables.
- Oversee and manage a small team to ensure delivery and clarity around team and organisational priorities and goals.
- Liaise, build professional relationships and collaborate with key internal and external stakeholders to ensure best industry practice and consistent high level cross jurisdictional service delivery.
- Proactively champion and drive operational development initiatives and business transformations, and successfully lead the team through these changes.
Your experience:
- Strong academics with an appropriate professional qualification (CGI, ICSA or equivalent).
- Relevant, well established experience with technical exposure to corporate legislation and regulations in the UK.
- Demonstratable experience in managing effective and engaged teams, through fostering an environment where people are motivated to meet overall goals.
- Able to apply business insights to improve client specific provision and advance the organisation.
- Able to appropriately manage conflict situations confidently and discreetly.
All individuals are assigned responsibility for assisting in the overall information security and data protection environment. This includes attending and completing all mandatory information security and data protection training and complying with all applicable policies and procedures.
Associate Director - Client Services in London employer: Saltgate
At Saltgate, we pride ourselves on being a people-first employer that values long-term relationships and the growth of our colleagues. Our open-plan office fosters collaboration and learning, allowing you to work closely with experienced team members while managing significant client portfolios. With a commitment to professional development and a supportive culture, Saltgate offers a unique opportunity to thrive in a dynamic environment focused on delivering exceptional service to our blue-chip clients.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director - Client Services in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Saltgate. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Associate Director - Client Services in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Saltgate.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Saltgate's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Saltgate
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Saltgate.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Saltgate will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Saltgate employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
