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- Tasks: Support the implementation and success of HubSpot CRM across our marine businesses.
- Company: Join Salterns Group, a dynamic team in the marine industry.
- Benefits: Competitive salary, cycle to work scheme, and increasing holiday with service.
- Other info: Collaborative environment with opportunities for continuous improvement and career growth.
- Why this job: Transform data into actionable insights and enhance your CRM skills.
- Qualifications: 1-2 years HubSpot experience and familiarity with GA4, Sage, and WordPress.
The predicted salary is between 30000 - 35000 £ per year.
Salterns Group, incorporating Salterns Marina, Golden Arrow Marine, Salterns Brokerage, and Offshore Performance, is seeking a motivated and detail-oriented individual to support the implementation and ongoing success of our new HubSpot CRM across the business. This hands-on position will help connect marketing activity, sales performance and commercial outcomes by supporting the capture, governance, analysis and reporting of data from digital campaigns, website activity, sales teams, events and social channels. The role will help transform this data into clear, actionable insights that support decision-making across the organisation. The role is ideal for someone with previous HubSpot experience who is looking to further develop their skills across CRM, marketing operations, reporting and business systems within a growing group of predominantly marine businesses. The role will also support the integration of HubSpot with other key platforms, including Sage, WordPress and analytics tools, helping to improve data visibility and operational consistency across the business.
Key Responsibilities
- CRM & Systems (HubSpot)
- Support the implementation, configuration and ongoing development of HubSpot CRM across the Salterns Group
- Assist with the day-to-day management of HubSpot, including:
- Maintaining customer and lead records, ensuring data accuracy and consistency
- Supporting lifecycle stage management and contact segmentation
- Managing and updating sales pipelines, deal stages, and associated data
- Support the creation, testing and optimisation of automated workflows (e.g. lead nurturing, task automation, internal notifications)
- Assist with building and maintaining forms, landing pages and lead capture processes
- Google Ads and Paid Search
- SEO and website analytics (Google Search Console, GA4, tracking and attribution)
- Events, forms, and offline lead sources from Sales and Business Development teams
- Support the use and integration of key business systems across the Salterns Group to ensure data is connected and accessible across departments
- Assist with managing data flows between HubSpot, WordPress (websites/SEO), Sage (finance), Visual Planner and internal engineering/video reporting tools
- Support internal teams in maintaining high-quality, consistent data across systems. Working across departments to understand data usage and identify opportunities to improve processes, reporting, and system efficiency
- Assist with aligning data across platforms to provide a clearer view of customer activity, sales performance, and commercial outcomes
- Assist in the preparation and maintenance of reports and dashboards within HubSpot and other platforms
- Support analysis of marketing, sales, and commercial data to identify trends and opportunities
- Help translate data into clear insights and recommendations for Marketing, Sales, and Finance teams
- Support the development of consistent reporting frameworks and performance tracking
- Work closely with Marketing, Sales, and Finance teams to support adoption and effective use of HubSpot CRM
- Help document and improve customer journeys, sales funnel processes and CRM best practices
- Provide system and data support to ensure smooth day-to-day marketing and sales operations
- Support the maintenance of group databases, including customer, product and website data
- Contribute to the continuous improvement of systems, processes and overall business performance
Skills and Experience
- 1–2 years minimum HubSpot experience in a commercial environment
- Experience maintaining CRM data quality, segmentation and reporting
- Confidence working with workflows, forms, dashboards and pipeline data
- Familiarity and experience with GA4, Sage and WordPress
Qualifications
- A Levels or equivalent (Essential)
- Degree (Desirable)
- HubSpot Academy Certifications (Desirable)
- HubSpot Marketing Software Certification
- HubSpot Sales Hub Software Certification
Personal Attributes
- Detail orientated and organised
- Analytical and curious
- Proactive and solution focused
- Comfortable with systems and technology
- Able to work collaboratively across multiple teams and business units
Monday to Friday, 40 hours per week
Salary up to £35K
Cycle to work scheme
Employee Assistance Programme
Holiday increasing with length of service
Hubspot & Business Performance Support in Poole employer: Salterns Group Ltd
Contact Detail:
Salterns Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hubspot & Business Performance Support in Poole
✨Tip Number 1
Get to know the company inside out! Research Salterns Group and their various businesses. Understanding their values, culture, and recent projects will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your HubSpot experience aligns with the role. Be ready to share specific examples of how you've used data to drive decisions or improve processes in past roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Hubspot & Business Performance Support in Poole
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HubSpot experience and any relevant skills that match the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to the Salterns Group. We love seeing genuine enthusiasm and a clear understanding of what we do.
Showcase Your Analytical Skills: Since this role involves data analysis and reporting, make sure to mention any experience you have in these areas. We’re looking for someone who can turn data into actionable insights, so give us examples of how you've done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at Salterns Group Ltd
✨Know Your HubSpot Inside Out
Make sure you brush up on your HubSpot knowledge before the interview. Familiarise yourself with its features, especially CRM management, workflows, and reporting tools. Being able to discuss specific examples of how you've used HubSpot in the past will show that you're not just familiar with it, but that you can leverage it effectively.
✨Showcase Your Analytical Skills
Since the role involves analysing data and translating it into actionable insights, be prepared to discuss your analytical approach. Bring examples of how you've used data to drive decisions in previous roles, and think about how you can apply those skills to support marketing and sales performance at Salterns Group.
✨Demonstrate Collaboration Experience
This position requires working closely with various teams, so highlight your experience in cross-departmental collaboration. Share specific instances where you’ve successfully worked with marketing, sales, or finance teams to achieve a common goal, and how you navigated any challenges that arose.
✨Prepare Questions About Integration
Since the role involves integrating HubSpot with other platforms like Sage and WordPress, come prepared with questions about their current systems and processes. This shows your interest in the role and helps you understand how you can contribute to improving data visibility and operational consistency across the business.