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- Tasks: Lead impactful CRM initiatives and enhance customer engagement for top brands.
- Company: Reputable CRM consultancy with a collaborative and dynamic team culture.
- Benefits: Competitive salary, flexible working, and opportunities for career progression.
- Other info: Fast-paced environment with opportunities to work with well-known brands.
- Why this job: Join a high-performing team and make a real difference in client marketing strategies.
- Qualifications: 4-6+ years in CRM, strong multi-channel experience, and data-driven mindset.
The predicted salary is between 65000 - 65000 £ per year.
We're working with a highly regarded CRM consultancy that partners with some of the most recognised brands in the market, acting as a true extension of their internal marketing and lifecycle teams. With a strong reputation and a growing client base, they're now looking for a CRM Lead to join the team and take ownership of delivering high-impact, data-driven CRM programmes across a range of exciting clients.
The Role
- You'll own and deliver end-to-end CRM and lifecycle initiatives across a portfolio of clients, acting as a trusted partner to help improve customer engagement, lifecycle performance and overall marketing effectiveness.
What You'll Be Doing
- Develop and deliver multi-channel CRM strategies aligned to client objectives
- Build and optimise lifecycle journeys across email, SMS, push and in-app channels
- Own campaign execution including segmentation, automation and personalisation
- Lead customer experience and journey optimisation projects across the full lifecycle
- Analyse performance and translate data into clear, actionable insights
- Advise clients on CRM best practice, tooling and ways to improve efficiency
- Support implementations and migrations across marketing automation platforms
- Build strong client relationships and identify opportunities for account growth
What They're Looking For
- 4-6+ years' experience in CRM or lifecycle marketing
- Strong hands-on experience across email and multi-channel CRM
- Experience with modern CRM platforms such as Braze, Salesforce, HubSpot, Klaviyo or similar
- Exposure to CDPs or data platforms is a strong plus
- Data-driven mindset with confidence analysing performance and optimising campaigns
- Strong communication skills with the ability to manage stakeholders and present ideas clearly
- Comfortable working across multiple clients in a fast-paced environment
Why This Role
- Work with a range of high-profile, well-known brands
- Strong reputation as a true partner to client CRM functions
- Opportunity to operate across strategy and execution
- Collaborative, high-performing team environment
- Clear progression as the consultancy continues to scale
Senior CRM Manager - £60,000 in Slough employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior CRM Manager - £60,000 in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the CRM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile showcases your CRM expertise and highlights your achievements. Engage with relevant content and connect with industry leaders to boost your visibility.
✨Tip Number 3
Prepare for interviews by brushing up on your data analysis skills. Be ready to discuss how you've used data to drive CRM strategies in the past. Show them you can turn numbers into actionable insights!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can give you a better chance of standing out. Let’s get you that Senior CRM Manager position!
We think you need these skills to ace Senior CRM Manager - £60,000 in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior CRM Manager role. Highlight your experience in CRM and lifecycle marketing, especially with multi-channel strategies. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your experience can benefit our clients. We love seeing enthusiasm and a clear understanding of the role.
Showcase Your Data Skills: Since this role is all about data-driven decision-making, make sure to include examples of how you've used data to optimise campaigns in the past. We want to know how you turn insights into action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Salt
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM platforms like Braze, Salesforce, and HubSpot. Brush up on your knowledge of multi-channel strategies and be ready to discuss how you've successfully implemented them in past roles.
✨Showcase Your Data Skills
Prepare to talk about specific campaigns where you analysed performance metrics and made data-driven decisions. Bring examples of how your insights led to improved customer engagement or campaign optimisation.
✨Demonstrate Strong Communication
Since this role involves managing stakeholders, practice articulating your ideas clearly. Think of scenarios where you’ve had to present complex information simply and effectively to clients or team members.
✨Be Client-Centric
Highlight your experience in building strong client relationships. Be ready to discuss how you’ve identified growth opportunities for clients and how you’ve acted as a trusted partner in their CRM journey.