At a Glance
- Tasks: Lead a major transformation programme in Revenues & Transactional Services, focusing on automation and digitisation.
- Company: Join a forward-thinking organisation committed to innovation and efficiency.
- Benefits: Earn £600 per day with hybrid working and a chance to make a real impact.
- Other info: Initial 6-month contract with opportunities for professional growth and development.
- Why this job: Be at the forefront of transforming local authority services and driving significant financial savings.
- Qualifications: Proven experience with Civica Open Revenues and strong project management skills required.
The predicted salary is between 60000 - 75000 £ per year.
We are seeking an experienced Programme Manager to lead the system and technology elements of a major Revenues & Transactional Services Transformation Programme. This role requires proven experience implementing Civica Open Revenues and delivering large scale transformation programmes within a local authority environment. You will be responsible for delivering multiple workstreams focused on automation, digitisation, customer self service, service redesign and income collection improvements. Working closely with Digital Services, Revenues & Benefits teams, suppliers and senior stakeholders, you will ensure successful programme delivery while driving efficiencies, service improvements and significant financial savings.
Key Responsibilities
- Programme Leadership
- Lead the delivery of system related transformation initiatives across Revenues & Transactional Services.
- Develop programme roadmaps, project plans and delivery schedules.
- Manage multiple workstreams and interdependencies across the programme.
- Ensure projects are delivered on time, within budget and to agreed quality standards.
- Drive accountability across internal teams and third party suppliers.
- Civica Open Revenues Delivery
- Lead the implementation and rollout of: Civica Workflow, Civica Automation, Civica Portal, Civica Collect.
- Drive automation and digitisation initiatives that improve customer experience, increase efficiency and support service redesign objectives.
- Stakeholder & Supplier Management
- Build strong working relationships across Digital Services and operational teams.
- Work effectively with senior stakeholders and programme boards.
- Hold suppliers accountable for delivery against agreed objectives.
- Manage communications and reporting across all levels of the organisation.
- Financial & Benefits Management
- Manage programme budgets and resource allocation.
- Track delivery against savings and benefits realisation targets.
- Monitor performance and ensure value for money is achieved.
- Support business case development and investment decisions.
- Innovation & Continuous Improvement
- Identify opportunities to improve processes through automation and technology.
- Explore opportunities to utilise AI and emerging technologies to enhance service delivery.
- Drive a culture of continuous improvement and innovation.
Essential Experience
- Proven experience implementing Civica Open Revenues.
- Strong programme or project management experience within local government.
- Experience delivering transformation programmes within Revenues and Benefits services.
- Experience implementing Civica Workflow, Civica Automation, Civica Portal and/or Civica Collect.
- Strong supplier and stakeholder management experience.
- Experience delivering automation and digitisation programmes.
- Strong governance, risk and issue management skills.
- Experience managing complex programmes with multiple dependencies.
- Excellent communication and relationship management skills.
Desirable Experience
- Knowledge of Revenues, Benefits, Collection and Enforcement services.
- Experience delivering savings and benefits realisation programmes.
- Experience introducing AI or intelligent automation solutions.
- PRINCE2, MSP or equivalent project or programme management qualification.
What's on Offer
- £600 per day Inside IR35
- Hybrid working arrangement, minimum 2 days per week onsite
- Initial 6 month contract
- Opportunity to lead a high profile transformation programme delivering significant operational and financial benefits.
Program Manager in Slough employer: Salt
As a Programme Manager at our organisation, you will be part of a dynamic and innovative team dedicated to transforming local authority services through cutting-edge technology. We offer a hybrid working model that promotes work-life balance, alongside competitive daily rates and the opportunity to lead impactful projects that drive efficiency and financial savings. Our supportive work culture fosters professional growth, encouraging continuous improvement and collaboration with senior stakeholders and suppliers to achieve meaningful outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager in Slough
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Salt. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Salt.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Salt.
We think you need these skills to ace Program Manager in Slough
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Salt and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Salt
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Salt will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Salt.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Salt.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Salt. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
