At a Glance
- Tasks: Lead daily broadcast campaigns and manage CRM builds in a fast-paced retail environment.
- Company: Major UK retailer known for its dynamic and innovative approach.
- Benefits: Competitive daily rate, flexible working, and the chance to make an immediate impact.
- Other info: Opportunity for growth in a busy retail CRM function.
- Why this job: Join a vibrant team and enhance your CRM skills while driving real change.
- Qualifications: Hands-on Ometria experience and strong stakeholder management skills required.
The predicted salary is between 40000 - 60000 € per year.
A major UK retailer is looking for an experienced CRM Manager with a strong broadcast and Ometria background to join a fast‑paced team on an initial 3‑month contract.
What you’ll be doing:
- Owning the operational delivery of daily broadcast campaigns (often 2 per day: WW & CW).
- Managing segment selection and stakeholder sign‑off.
- Creating a time‑tracking and capacity framework for CRM builds.
- Driving efficiency and consistency in Ometria builds.
- Supporting and coaching three CRM builders, helping evolve build approaches.
- Leading QA tracking, logging errors and producing weekly error‑rate reports.
- Producing clear documentation, checklists and repeatable processes for monthly campaigns.
What we’re looking for:
- Hands‑on Ometria experience (essential).
- Strong broadcast CRM delivery background in a high‑volume environment.
- Confident stakeholder management and communication skills.
- Proactive, organised, and process‑driven mindset.
- Comfortable driving change and improving ways of working.
This is a great opportunity to make an immediate impact in a busy retail CRM function.
Customer Relationship Management Manager in Slough employer: Salt
Join a leading UK retailer in West London as a Customer Relationship Management Manager, where you will thrive in a dynamic and supportive work culture that values innovation and collaboration. With flexible working arrangements and a focus on employee development, this role offers the chance to make a significant impact while enjoying a competitive rate and the opportunity to work alongside passionate professionals in the fashion and retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the fashion and retail sector. Let them know you're on the lookout for a CRM Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for interviews by brushing up on your Ometria skills. Be ready to discuss how you've driven efficiency in past roles. Show them you can hit the ground running and make an immediate impact!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by hiring managers who are looking for talent like yours.
We think you need these skills to ace Customer Relationship Management Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Manager role. Highlight your hands-on Ometria experience and any relevant broadcast CRM delivery background. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our fast-paced team. Mention your proactive mindset and how you’ve driven change in previous roles – we love that!
Showcase Your Communication Skills:Since stakeholder management is key, make sure to demonstrate your confident communication skills in your application. We want to know how you’ve successfully managed relationships in the past!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Salt
✨Know Your Ometria Inside Out
Make sure you brush up on your Ometria knowledge before the interview. Be ready to discuss specific features and how you've used them in past roles. This will show that you're not just familiar with the tool, but that you can leverage it effectively in a high-volume environment.
✨Showcase Your Campaign Successes
Prepare examples of successful broadcast campaigns you've managed. Highlight the strategies you used for segment selection and stakeholder sign-off. This will demonstrate your hands-on experience and ability to deliver results in a fast-paced setting.
✨Emphasise Your Process-Driven Mindset
Since the role requires a proactive and organised approach, be ready to discuss how you create frameworks for CRM builds. Share any documentation or checklists you've developed to improve efficiency and consistency in your previous roles.
✨Be Ready to Discuss Change Management
The company is looking for someone comfortable driving change. Prepare to talk about times when you've successfully implemented new processes or improved existing ones. This will show that you can adapt and evolve in a dynamic retail environment.
