At a Glance
- Tasks: Lead and deliver impactful CRM strategies for exciting clients.
- Company: Renowned CRM consultancy with a strong reputation in the industry.
- Benefits: Competitive salary, flexible working, and clear career progression.
- Other info: Join a collaborative team in a fast-paced environment with growth opportunities.
- Why this job: Work with high-profile brands and make a real difference in customer engagement.
- Qualifications: 4-6+ years in CRM or lifecycle marketing with strong analytical skills.
The predicted salary is between 60000 - 72000 € per year.
We’re working with a highly regarded CRM consultancy that partners with some of the most recognised brands in the market, acting as a true extension of their internal marketing and lifecycle teams. With a strong reputation and a growing client base, they’re now looking for a CRM Lead to join the team and take ownership of delivering high-impact, data-driven CRM programmes across a range of exciting clients.
The Role
You’ll own and deliver end-to-end CRM and lifecycle initiatives across a portfolio of clients, acting as a trusted partner to help improve customer engagement, lifecycle performance and overall marketing effectiveness.
What You’ll Be Doing
- Develop and deliver multi-channel CRM strategies aligned to client objectives
- Build and optimise lifecycle journeys across email, SMS, push and in-app channels
- Own campaign execution including segmentation, automation and personalisation
- Lead customer experience and journey optimisation projects across the full lifecycle
- Analyse performance and translate data into clear, actionable insights
- Advise clients on CRM best practice, tooling and ways to improve efficiency
- Support implementations and migrations across marketing automation platforms
- Build strong client relationships and identify opportunities for account growth
What They’re Looking For
- 4–6+ years’ experience in CRM or lifecycle marketing
- Strong hands-on experience across email and multi-channel CRM
- Experience with modern CRM platforms such as Braze, Salesforce, HubSpot, Klaviyo or similar
- Exposure to CDPs or data platforms is a strong plus
- Data-driven mindset with confidence analysing performance and optimising campaigns
- Strong communication skills with the ability to manage stakeholders and present ideas clearly
- Comfortable working across multiple clients in a fast-paced environment
Why This Role
- Work with a range of high-profile, well-known brands
- Strong reputation as a true partner to client CRM functions
- Opportunity to operate across strategy and execution
- Collaborative, high-performing team environment
- Clear progression as the consultancy continues to scale
CRM Lead - Consultancy - £72,000 in Slough employer: Salt
Join a highly regarded CRM consultancy in London, where you'll have the opportunity to work with prestigious brands and lead impactful, data-driven CRM initiatives. With a collaborative and high-performing team culture, the company offers clear progression paths and a supportive environment that fosters employee growth and development. Enjoy the unique advantage of working three days a week in a vibrant city, while being part of a consultancy that values innovation and client partnership.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Lead - Consultancy - £72,000 in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their CRM strategies and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific campaigns you've led, the results achieved, and how you used data to drive decisions. This will demonstrate your hands-on expertise.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace CRM Lead - Consultancy - £72,000 in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your CRM and lifecycle marketing experience, especially with platforms like Braze or Salesforce. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your background aligns with our consultancy's goals. We love seeing enthusiasm and a clear understanding of what we do.
Showcase Your Data Skills:Since this role is all about data-driven strategies, make sure to include examples of how you've used data to optimise campaigns in the past. We’re keen on seeing your analytical mindset in action!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Salt
✨Know Your CRM Inside Out
Make sure you’re well-versed in the latest CRM platforms like Braze, Salesforce, and HubSpot. Brush up on your knowledge of multi-channel strategies and be ready to discuss how you've successfully implemented them in past roles.
✨Showcase Your Data Skills
Prepare to talk about your experience with data analysis and how you've used insights to optimise campaigns. Bring examples of how you've translated data into actionable strategies that improved customer engagement.
✨Demonstrate Strong Communication
Since this role involves managing stakeholders, practice articulating your ideas clearly. Think of scenarios where you’ve effectively communicated complex concepts to clients or team members, and be ready to share those stories.
✨Be Client-Centric
Highlight your ability to build strong client relationships. Prepare examples of how you've identified growth opportunities for clients and how you’ve acted as a trusted partner in previous roles. This will show you understand the consultancy's approach.