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For Companies At a Glance
- Tasks: Support CRM campaigns, create engaging content, and manage customer communications.
- Company: Fast-growing digital brand in the rewards and experiences space.
- Benefits: Competitive salary, flexible working, and opportunities for creativity.
- Other info: Exciting role with live-streaming opportunities and a vibrant work culture.
- Why this job: Join a dynamic team and make an impact on customer loyalty and engagement.
- Qualifications: Strong writing skills, digital marketing experience, and proficiency with creative tools.
The predicted salary is between 36000 - 36000 £ per year.
We're working with a fast-growing, consumer-facing digital brand in the rewards and experiences space. Built around rewards and exclusive experiences, the business has a loyal and engaged customer base and is now investing further into CRM to drive retention and long-term loyalty. They're looking for a hands-on, creative and commercially minded CRM, Content & Community Executive to join the team.
The Role
Working closely with the CRM and Content Managers, you'll support the planning and delivery of campaigns across email, SMS, social media and the brand's own platform. You'll take ownership of key operational elements, manage customer communications and play an active role in the brand's outward-facing presence - including on-camera content and live-streamed events.
What You'll Be Doing
- Supporting CRM campaign execution including copywriting, scheduling and audience selection across email, SMS and app notifications
- Creating and delivering content across social media including static posts, short-form video and campaign assets
- Managing customer enquiries via email and social media to a consistently high standard
- Contributing to campaign planning and end-to-end execution across multiple channels
- Representing the brand in recorded and live content formats, including a minimum of two live-streamed events per week
What They're Looking For
- Strong written communication skills with the ability to deliver clear, engaging, on-brand messaging
- Highly organised with sharp attention to detail, particularly across executional tasks
- Proactive and reliable with the ability to manage multiple workstreams at once
- Experience in digital marketing, CRM or customer experience desirable
- Proficient with creative tools such as Canva, Photoroom and CapCut
- Up to date with social media trends and platform-specific best practices
CRM, Content & Community Executive - £36,000 in Slough employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM, Content & Community Executive - £36,000 in Slough
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work, especially if you’ve got experience in CRM or content creation. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios related to CRM and content management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM, Content & Community Executive - £36,000 in Slough
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong written communication is key for this role, make sure your application showcases your ability to deliver clear and engaging messages. Use a friendly tone and keep it on-brand, just like you would in the job!
Be Organised: We love a candidate who can juggle multiple tasks! When writing your application, highlight your organisational skills and attention to detail. Mention any tools or methods you use to stay on top of things.
Get Creative: This role involves creating content across various platforms, so don’t shy away from showing off your creative side in your application. Share examples of past projects or campaigns you've worked on that demonstrate your flair!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Salt
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand how customer retention works and be ready to discuss strategies you've used or seen in action. This will show that you're not just familiar with the tools but also understand their impact on customer loyalty.
✨Showcase Your Creativity
Since the role involves content creation, prepare a portfolio of your previous work. Bring examples of social media posts, email campaigns, or any live-streamed events you've been part of. This will help demonstrate your creative flair and ability to engage audiences.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like managing customer enquiries or executing a campaign under tight deadlines. Think of examples from your past experiences where you successfully navigated similar challenges.
✨Stay Current with Trends
Familiarise yourself with the latest trends in digital marketing and social media. Be prepared to discuss how these trends can be leveraged in the role. Showing that you're up-to-date will highlight your proactive nature and passion for the industry.