Senior User Researcher (SC Cleared)

We have partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population – they are looking for a Senior User Researcher (FTC) to join a hugely impactful project.

You will be part of a team alongside a Senior Service Designer and Lead UCD practitioner to shape the organisations future competency in performing one of its key tasks.

From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. It's the type of role that requires a highly pragmatic, broadly skilled Researcher who thrives in knotty, complex environments.

It will also suit someone with experience on \”internal\” programmes of work with a high-level of complexity.

Your Research experience?

◘ You have experience using a range of Qual, Quant, and mixed-methods approaches, and know how, when, and why to use them…

◘ Breadth across the UR lifecycle – from defining participants to conducting research through to sharing insights.

◘ You're an excellent facilitator – both in workshops, and in environments with complex stakeholders.

✳️ This is a fixed-term, salaried role paying up to £80,000 (pro-rata).

✳️ 2-stage interview process.

✳️ Hybrid working (London)