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- Tasks: Join a team to re-imagine software for complex decision-making and user needs.
- Company: A unique organisation making a significant impact on the population.
- Benefits: Up to £75,000 salary, flexible cash benefits, bonus, and hybrid working.
- Why this job: Make a real difference in a role that tackles complex challenges.
- Qualifications: Experience in user research with a focus on qualitative and quantitative methods.
- Other info: 12-month fixed-term role starting April 2026 with excellent career growth potential.
The predicted salary is between 75000 - 75000 £ per year.
We have partnered with a unique, hugely important organisation whose work touches and impacts a wide range of the population. They are looking for a Senior User Researcher (FTC) to join a hugely impactful internal project. You will be joining an internal UCD team comprised of Service Designers, Product Designers and Content Designers to re-imagine a piece of software used to aid complex decision making by internal stakeholders. The overall goal is to build a modern product, with bringing clarity to complexity considered a key goal.
From a Research perspective, this means building a clear understanding of user needs, challenges, and opportunities that will inform the 'to be' solution. It’s the type of role that requires a highly pragmatic, broadly skilled Researcher who thrives in knotty, complex environments. It will also suit someone with experience on internal programmes of work with a high-level of complexity; for example, working as a researcher on any data heavy tooling or decision-intelligence products would be considered very relevant for this.
Your Research experience?
- You have experience using a range of Qual, Quant, and mixed-methods approaches, and know how, when, and why to use them.
- Breadth across the UR lifecycle - from defining participants to conducting research through to sharing insights.
- You’re an excellent facilitator - both in workshops, and in environments with complex stakeholders.
- It’s really important that you have worked and are comfortable working in large organisations - this will not be the right role for someone who has not worked in an enterprise/corporate environment previously.
The important details
- This is a fixed-term 12-month role starting in April 2026.
- The salary is up to £75,000 + flexible cash benefits + bonus.
- 2-stage interview process.
- Hybrid working (London or Leeds).
- You will either need to be SC cleared, or be prepared to go through the clearance process.
Senior User Researcher (12-Month FTC) employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher (12-Month FTC)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the organisation you're eyeing. A friendly chat can give us insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for those interviews! Research the company’s projects and values, especially around user research and decision-making tools. We want to show that we’re not just a fit for the role, but also for their culture.
✨Tip Number 3
Practice your facilitation skills! Since this role involves working with complex stakeholders, we should be ready to demonstrate our ability to lead discussions and workshops effectively during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows we’re serious about joining their impactful team.
We think you need these skills to ace Senior User Researcher (12-Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior User Researcher. Highlight your experience with qualitative and quantitative methods, and don’t forget to mention any work you've done in complex environments or with internal programmes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your research experience and how it aligns with the goals of the project. Keep it engaging and relevant!
Showcase Your Facilitation Skills: Since this role involves working with complex stakeholders, make sure to highlight your facilitation skills. Share examples of workshops you've led or how you've navigated challenging discussions in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Salt
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies. Be ready to discuss how you've applied qualitative, quantitative, and mixed-methods approaches in past projects. Think of specific examples where your research directly influenced product decisions, especially in complex environments.
✨Showcase Your Facilitation Skills
Since you'll be working with various stakeholders, it's crucial to demonstrate your facilitation skills. Prepare to share experiences where you successfully led workshops or discussions, particularly in challenging settings. Highlight how you navigated differing opinions to reach a consensus.
✨Understand the Organisation's Needs
Research the organisation you're interviewing with. Understand their mission, values, and the specific challenges they face. This will help you tailor your responses and show that you're genuinely interested in contributing to their impactful work.
✨Prepare for Complex Scenarios
Expect questions that assess your ability to handle complexity. Think about times when you've tackled intricate problems in your previous roles. Be ready to explain your thought process and how you arrived at effective solutions, especially in data-heavy contexts.