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For Companies At a Glance
- Tasks: Design an end-to-end service with both digital and non-digital elements.
- Company: Join a complex organisation making a significant impact in their field.
- Benefits: Enjoy a fixed-term contract with opportunities for professional growth.
- Why this job: Be part of a highly technical project that challenges your skills and creativity.
- Qualifications: Expertise in Service Design, stakeholder management, and experience in diverse organisations required.
- Other info: Collaborate with a Senior User Researcher and the Head of Service Design.
The predicted salary is between 42000 - 84000 £ per year.
I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join a hugely impactful project on a fixed-term contract basis.
You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, the Head of Service Design, and a wider non-UCD team.
The project will require real depth and expertise within Service Design, not limited to:
- Excellent stakeholder relationship building and facilitation experience.
- Experience designing across both online and offline systems and services.
- A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered.
- Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc).
- Experience across large, diverse organisations.
Senior Service Designer - Fixed-Term contract. employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer - Fixed-Term contract.
✨Tip Number 1
Network with professionals in the service design field, especially those who have experience in large organisations. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the specific tools and methodologies used in service design, such as journey mapping and service blueprints. Being able to discuss these in detail during conversations will demonstrate your expertise.
✨Tip Number 3
Prepare to showcase your experience in stakeholder management. Think of examples where you've successfully built relationships and facilitated discussions, as this is crucial for the role.
✨Tip Number 4
Research the organisation's current projects and challenges. Understanding their context will allow you to tailor your conversations and show how your skills can directly address their needs.
We think you need these skills to ace Senior Service Designer - Fixed-Term contract.
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Senior Service Designer position. Understand the key responsibilities and required skills, especially focusing on stakeholder relationship building and experience with both online and offline systems.
Tailor Your CV: Customise your CV to highlight relevant experience in service design, particularly any work involving complex digital and non-digital aspects. Emphasise your ability to work with diverse stakeholders and your familiarity with both discovery and delivery processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service design and your understanding of the complexities involved in the role. Mention specific examples from your past experiences that demonstrate your expertise and how you can contribute to the project.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that your documents are clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Salt
✨Showcase Your Stakeholder Management Skills
Given the importance of building relationships with complex stakeholders, be prepared to discuss specific examples of how you've successfully managed stakeholder expectations and facilitated discussions in previous roles.
✨Demonstrate Your Design Toolkit
Highlight your broad design toolkit by discussing various methods and tools you’ve used in both online and offline service design. Be ready to explain how you adapt your approach based on project needs.
✨Prepare for Technical Discussions
Since this role involves highly technical work, brush up on relevant technical concepts and be ready to discuss how you’ve integrated technical aspects into your service design projects in the past.
✨Discuss Your Experience in Diverse Organisations
Share insights from your experience working in large, diverse organisations. Talk about the unique challenges you faced and how you navigated them to deliver effective service design solutions.
