At a Glance
- Tasks: Lead research programmes to shape customer journeys and influence key decisions.
- Company: Salt, a forward-thinking company based in London with hybrid working options.
- Benefits: Autonomy, strong reputation building, and impactful work on millions of customers.
- Other info: Join a dynamic team and enjoy a high-profile role with significant impact.
- Why this job: Make a real difference in customer experience for millions while developing your expertise.
- Qualifications: Experience in CX metrics and research methods, with a passion for customer insights.
The predicted salary is between 60000 - 80000 £ per year.
Salt is seeking a Senior Customer Experience Researcher based in London with hybrid working options. In this senior role, you'll partner with CX leaders to influence key decisions that impact millions of customers. You'll lead research programmes that define strategy and shape customer journeys. Your expertise in CX metrics and research methods will be pivotal in delivering insights across various functions. The position offers autonomy and a chance to build a strong reputation in a high-profile function.
Senior CX Researcher | Strategic Insight for Millions employer: Salt
At Salt, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our London-based team enjoys the flexibility of hybrid working, along with ample opportunities for professional growth and development in the dynamic field of customer experience research. Join us to make a meaningful impact on millions of customers while building your reputation in a high-profile role.
