Senior CRM Strategy & Retention Lead
Senior CRM Strategy & Retention Lead

Senior CRM Strategy & Retention Lead

Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead CRM strategies and manage a team to enhance customer retention.
  • Company: Top marketing agency in Greater London with a dynamic work culture.
  • Benefits: Competitive salary based on experience and opportunities for career advancement.
  • Why this job: Make a significant impact on customer engagement through innovative CRM campaigns.
  • Qualifications: 5+ years in CRM marketing with proven multi-channel strategy experience.
  • Other info: Collaborative environment with a focus on achieving key performance indicators.

The predicted salary is between 43200 - 72000 Β£ per year.

A leading marketing agency in Greater London is seeking a seasoned CRM Manager to oversee the planning and execution of CRM activities through various channels. This role requires a minimum of 5 years in CRM marketing with a proven record in delivering multi-channel strategies.

The successful candidate will lead a small team, manage key performance indicators, and collaborate across teams to ensure alignment in CRM objectives and campaign effectiveness. Competitive compensation based on experience.

Senior CRM Strategy & Retention Lead employer: Salt

As a leading marketing agency in Greater London, we pride ourselves on fostering a dynamic and inclusive work culture that encourages creativity and collaboration. Our employees benefit from competitive compensation, ongoing professional development opportunities, and the chance to lead impactful CRM strategies within a supportive team environment, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

Salt Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior CRM Strategy & Retention Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the marketing world, especially those who have experience in CRM. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Showcase your skills! Prepare a portfolio that highlights your successful CRM campaigns and strategies. This will give potential employers a clear picture of what you can bring to the table.

✨Tip Number 3

Be proactive! Don’t just wait for job postings. Reach out directly to companies you admire, like the one in Greater London. Express your interest in their CRM initiatives and how you can contribute.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.

We think you need these skills to ace Senior CRM Strategy & Retention Lead

CRM Marketing
Multi-Channel Strategy
Team Leadership
Key Performance Indicators (KPIs)
Collaboration Skills
Campaign Effectiveness
Strategic Planning
Execution of CRM Activities
Analytical Skills
Communication Skills
Project Management
Stakeholder Management
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your experience in CRM marketing, especially those 5+ years. We want to see how you've delivered multi-channel strategies and led teams, so don’t hold back on the details!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior CRM Strategy & Retention Lead role. Share specific examples of your past successes and how they align with our goals.

Showcase Your Leadership Skills: Since this role involves leading a small team, make sure to highlight your leadership experience. We’re looking for someone who can inspire and manage effectively, so share any relevant stories that demonstrate your skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Salt

✨Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM tools and strategies. Brush up on your knowledge of multi-channel marketing and be ready to discuss how you've successfully implemented these strategies in past roles.

✨Showcase Leadership Experience

Since this role involves leading a small team, prepare examples that highlight your leadership skills. Think about times when you motivated your team or resolved conflicts, and be ready to share those stories.

✨Understand Key Performance Indicators

Familiarise yourself with the key performance indicators relevant to CRM. Be prepared to discuss how you’ve tracked and improved these metrics in previous positions, as this will demonstrate your analytical skills and strategic thinking.

✨Collaborate and Communicate

This role requires collaboration across teams, so think of examples where you’ve worked with different departments to achieve a common goal. Highlight your communication skills and how they’ve contributed to successful campaigns.

Senior CRM Strategy & Retention Lead
Salt

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