At a Glance
- Tasks: Support global digital learning products and enhance user experience across international markets.
- Company: Globally recognised education and cultural organisation with a strong international presence.
- Benefits: Competitive salary, London weighting, and opportunities for professional growth.
- Other info: Join a dynamic team focused on continuous improvement and global collaboration.
- Why this job: Make a real impact in education by supporting innovative digital products used worldwide.
- Qualifications: Experience in digital platforms, product support, and stakeholder engagement.
The predicted salary is between 31000 - 34000 £ per year.
Location: London or Edinburgh
Salary: £31,000 - £34,000 (+ £3,300 London Weighting)
I'm currently recruiting for a Product Support Manager to join a globally recognised education and cultural organisation with a significant international presence. This role sits within a specialist digital learning and assessment product area, supporting global English and Exams products used by learners, test takers, partners and internal teams across multiple international markets. This is an excellent opportunity to support the development, testing and delivery of high-quality global digital products used across international English and Exams markets.
The role will suit someone with strong experience across digital platforms, product support, user testing, process documentation, training collateral and stakeholder engagement within a complex global environment. The successful candidate will provide advice and support to global teams on the use of digital learning and assessment products, helping to facilitate partnerships, content delivery and the continuous improvement of global English and Exams digital services.
Key responsibilities
