At a Glance
- Tasks: Lead the implementation of a new CIAM system and ensure smooth transitions for customers.
- Company: Join a dynamic team in a leading tech company focused on customer experience.
- Benefits: Competitive daily rate, remote work flexibility, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career development opportunities.
- Why this job: Be at the forefront of digital transformation and make a real impact on customer interactions.
- Qualifications: Strong analytical skills, client-focused mindset, and experience in Agile methodologies.
The predicted salary is between 60000 - 65000 £ per year.
The role will require working with an Umbrella /Payroll. 8 days onsite is required per month, the rest is remote working.
The Product Owners of Digital Communication Channels and Interfaces are a great team located in the Client Experience Division. They provide business Product Owner services to several Tribes within GDC (the 'IT' world). We are currently looking for a new Product Analyst to join our Team to service the Customer onboarding and interactions (COI).
You will be part of one of the Digital Channels tribes and be a product analyst of the team responsible for the implementation of a new CIAM system for our clients, as well as ensuring that the transition from the legacy platforms will be smooth for all customers. You will have a central role in defining this product evolution and will manage relationships with a large range of stakeholders (business and IT).
You will have the opportunity to work with an agile methodology which is the trend triggered by the current company transformation. We will help you develop further business knowledge and further maturity/experience in the definition of solutions and soft skills (out of the box thinking, work in dynamic teams, transversal overview, agile way of working).
Role: The Product analyst is the bridge between the business stakeholders and IT to understand, define and prioritize business requirements in line with the defined business vision and strategy. Plans, monitors and manages internal projects from initiation through completion.
- Leads or coordinates project planning, resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting and people management.
- Ensures project results meet requirements regarding technical quality, reliability, schedule and cost.
- Monitors performance and recommends schedule changes, cost adjustments or resource additions.
- Responsibilities are within the Project/Program Management Function as a generalist or in a combination of disciplines.
Profile: Analytical, methodical and results oriented are key skills. You are client focused and you have strong team spirit. Strong inter-personal skills and good presentation skills. Planning/organizational skills and autonomy: able to organize and prioritize. Experience in Agile is an asset. Experience in Digital Channels (screens and messages/reporting) would be an advantage.
Product Owner (Customer Identity and Access Management) employer: Salt
As a Product Owner in the vibrant city of Brussels, you will join a dynamic team within the Client Experience Division, where innovation and collaboration are at the forefront of our work culture. We offer a flexible working environment with a blend of onsite and remote opportunities, fostering personal and professional growth through agile methodologies and continuous learning. Our commitment to employee development ensures that you will gain valuable experience while contributing to meaningful projects that enhance customer interactions.
StudySmarter Expert Advice🤫
We think this is how you could land Product Owner (Customer Identity and Access Management)
✨Discover Your Niche
In the product management and development realm, it's crucial to find your specific niche. Are you into agile methodologies or more traditional project management? Make sure your portfolio showcases your strengths in your chosen area—this helps you stand out to potential clients who are looking for that expertise.
✨Join Product Management Communities
Connecting with other freelancers in product management can open doors for collaborations and referrals. Join communities like ProductCoalition or PMHQ on LinkedIn. Engage in discussions, share your experiences, and let people know you’re on the lookout for freelance gigs—they can lead you to opportunities you wouldn't find otherwise.
✨Craft a Killer Online Portfolio
As a freelancer, your online presence is everything. Create a compelling portfolio that highlights your past projects, including case studies and testimonials from previous clients. Use platforms like Behance or your own website to display your work visually—this gives potential clients a taste of what they can expect when they hire you.
✨Pitch to Startups and Local Businesses
Look for startups or local businesses that need help with product management or development. These smaller organisations often look for freelance talent and appreciate fresh ideas. Reach out directly via email or at networking events, and propose how you can help them with their current challenges. Don’t forget to check out opportunities directly on platforms like ours at Salt—it’s where many freelancers find their next gig.
We think you need these skills to ace Product Owner (Customer Identity and Access Management)
Some tips for your application 🫡
Showcase Your Product Management Experience:When applying for the freelance Product Owner (Customer Identity and Access Management) role at Salt, make sure your CV highlights your relevant product management experience. Include specific projects where you led product development, focusing on how you identified user needs and managed the development cycle. This gives us a clear picture of your skills and real-world applications.
Prepare a Portfolio of Your Work:A stellar portfolio can make all the difference in the freelance world! Put together case studies of previous products you've worked on, including your role in the project, challenges faced, and the impacts of your decisions. We love seeing tangible results and learning about your thought process.
Be Ready to Discuss Your Methodologies:In your application, mention any specific methodologies or frameworks you’re familiar with, like Agile or Scrum. We’re interested in how you approach product development, so sharing your working methods could really set you apart as a candidate.
Outline Your Availability and Rates:As a freelancer, it’s important to be upfront about how much time you can dedicate to the role and your rate. Make sure to include this information in your cover letter — it shows you're transparent and ready to jump in at Salt. Plus, it helps us understand if we can align expectations from the get-go!
How to prepare for a job interview at Salt
✨Show Off Your Product Vision
For a freelance Product Owner (Customer Identity and Access Management) role, it’s crucial to demonstrate your ability to not just manage products, but to have a vision for them. Prepare to discuss previous projects where you identified a gap in the market or improved an existing product—show how your insights led to tangible results.
✨Be Ready for Agile Discussions
Agile methodologies are the bread and butter of product management. Brush up on your knowledge of Agile principles, and be prepared to discuss how you've implemented Scrum or Kanban in past projects. We want to see your familiarity with tools like JIRA or Trello, and how you've used them to streamline workflows.
✨Portfolio Power
As a freelancer, your portfolio speaks volumes. Make sure it showcases a variety of projects that highlight your skills in product development, user research, and stakeholder management. Include case studies that outline your role, the challenges you faced, and how your solutions brought value.
✨Master the Pricing Conversation
Freelancing often comes down to negotiating your worth. Be prepared to discuss your rates confidently. Know what you bring to the table, and don’t shy away from justifying your pricing based on your past successes and the unique skills you offer—this is how we ensure a good fit with Salt.
