At a Glance
- Tasks: Build and optimise CRM campaigns across email, SMS, and loyalty journeys.
- Company: Fast-paced fashion retail environment with a focus on innovation.
- Benefits: Competitive daily rate, remote work, and flexible hours.
- Other info: Opportunity for quick delivery and career growth in a collaborative team.
- Why this job: Make a real impact by shaping customer experiences in a dynamic setting.
- Qualifications: Strong Voyado experience and proven omnichannel CRM execution skills.
The predicted salary is between 30000 - 40000 £ per year.
Role: Senior CRM / Loyalty Builder (Voyado)
Location: Remote (UK or EMEA)
Duration: 3–5 weeks (w/c 7 July – early August, with possible extension)
Rate: Up to £375/day
IR35: TBC
Working Pattern: Part-time (20–30 hours per week)
We’re looking for a Senior Voyado CRM Builder to jump in quickly and make an impact within a fast-moving fashion retail environment. This is a hands-on, build-focused role where you’ll take ownership of CRM execution across email, SMS, and loyalty journeys, working with evolving briefs and shifting priorities. If you thrive in ambiguity and can turn rough direction into polished customer journeys—this one’s for you.
What you’ll be doing:
- Building and optimising Voyado CRM campaigns and flows end-to-end
- Delivering omnichannel customer journeys across email, SMS, and loyalty
- Collaborating with stakeholders to shape and refine evolving briefs
- Working autonomously with minimal oversight, bringing structure to complexity
Must-have:
- Strong Voyado experience—confident building independently
- Proven track record in omnichannel CRM execution
- Comfortable in fast-paced, ambiguous environments
- Ability to adapt quickly as priorities shift
Nice to have:
- Experience across both consulting and retail/merchant environments
- A blend of strategy + execution (not just build)
- Technical familiarity with CRM integrations or data structures
- Exposure to platforms such as Bloomreach or Klaviyo
This is a great opportunity for someone who enjoys rolling up their sleeves, delivering quickly, and shaping CRM experiences in real time.
Customer Relationship Management Specialist in Nottingham employer: Salt
Join a dynamic and innovative team that values creativity and agility in the fast-paced fashion retail sector. As a Senior CRM Specialist, you'll enjoy a flexible remote working environment that promotes work-life balance, alongside opportunities for professional growth and development. With a focus on collaboration and autonomy, this role offers the chance to make a significant impact while working with cutting-edge CRM technologies.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relationship Management Specialist in Nottingham
✨Show Off Your Creative Juice
As a freelancer in marketing communications, your portfolio is your golden ticket! Make sure you’ve got a killer online presence showcasing projects you've worked on, including any campaigns or content pieces. Don't just toss it together; highlight the impact you've made with metrics whenever possible!
✨Join the Marketing Circuit
Get yourself into the local or online marketing communities, like the AMA (American Marketing Association) or industry-specific groups on LinkedIn. Attending events, workshops, or webinars can help you connect with potential clients or collaborators who might need your skills.
✨Leverage Social Media Authentically
Use platforms like Instagram and Twitter to share your insights on marketing trends or showcase your past work. Creating engaging posts or even threads with tips can boost your visibility and position you as a go-to expert in your niche.
✨Tap into Your Network
Don’t shy away from reaching out to old colleagues, friends, or acquaintances in the marketing space. A simple message asking if they know anyone in need of freelance support can open unexpected doors. Remember, personal connections can lead to opportunities that job boards can’t!
We think you need these skills to ace Customer Relationship Management Specialist in Nottingham
Some tips for your application 🫡
Craft a Portfolio that Pops:As a freelance marketer, your portfolio is your best friend! Make sure to showcase your best marketing campaigns, social media content, and any communications strategies you've developed. Don't just list your experience; highlight the results you achieved for your clients to demonstrate your talent.
Show Off Your Creativity:Marketing and communications thrive on creativity, so don’t hesitate to let your unique style shine! Whether it’s your CV layout, your cover letter’s voice, or even your email subject line, a bit of flair goes a long way in making you stand out to Salt.
Define Your Services and Rates:Freelancing means you're running your own show! In your application, be clear about the services you can offer Salt and include your rates if appropriate. This helps potential clients understand what they can expect from you and makes it easier for them to consider working together.
Don’t Forget About Availability:Clients want to know when they can start working with you, so be upfront about your availability in your application. Whether you can take on a project immediately or have a schedule lined up, being clear about timelines will make you a more attractive candidate for Customer Relationship Management Specialist at Salt.
How to prepare for a job interview at Salt
✨Showcase Your Portfolio
When interviewing for a freelance gig in marketing communications, having a strong portfolio is crucial. Make sure you have examples of your best work, whether that's social media campaigns, press releases, or content pieces, ready to share with the team at Salt.
✨Familiarise Yourself with Marketing Tools
Since this role involves communication, be prepared to discuss the specific tools that you use for managing campaigns and analytics, like HubSpot or Hootsuite. Being able to demonstrate your technical comfort with these platforms can really set us apart from other candidates.
✨Pitch Your Unique Value
Freelance roles are all about standing out, so don’t just talk about what you can do—pitch why you’re the perfect fit for Salt. Focus on your unique style, previous client success stories, and how you can tailor your approach to their needs.
✨Prepare to Discuss Your Availability
Since this is a freelance position, expect to chat about your availability and workload management. Have a clear plan on how you can fit this role into your schedule while ensuring quality output, as this will establish reliability and professionalism with the hiring team at Salt.
