Content Designer in Newport

We're recruiting on behalf of a major UK bank who are looking for a Content Designer to join their business and commercial banking team, a fast-moving, collaborative environment where content design has a genuine seat at the table.

The opportunity

This is a role with real ownership. You'll design content end-to-end for small to medium-sized projects, making evidence-based decisions that directly improve customer experiences and business outcomes. You won't be tidying up copy at the end of the process - you'll be involved from the start, collaborating closely with product designers, researchers, and stakeholders in a team that takes the craft seriously. Day-to-day, that means working in agile squads, contributing to prototypes and interaction flows, and helping shape how content design integrates across complex financial products - grounded in user research and a genuine desire to make things clearer for customers.

What you'll be doing

• Owning the end-to-end content design process for small to medium-sized projects, within scope and agreed timelines
• Creating content that balances clarity, creativity and brand consistency, aligned with design system patterns
• Making evidence-based content decisions and contributing to prototypes and interaction flows
• Building strong relationships with stakeholders, managing expectations and influencing decisions
• Applying content standards, accessibility requirements and regulatory guidelines to deliver inclusive, high-quality experiences
• Supporting colleagues through feedback and sharing best practices as you grow your own skills

What we're looking for

• You're an early to mid-career content designer with solid UX writing craft and a genuine appetite to learn and grow.
• You care about the quality of your work and want to be part of a team that does too.
• At least 1+ years of content design experience and a portfolio demonstrating clear, user-centred content solutions
• A strong understanding of user-centred design principles and how content integrates with design systems and product development
• Experience working in fast-paced, agile environments alongside researchers, designers, developers and product managers
• Confidence presenting your work and explaining content decisions to stakeholders
• Working knowledge of accessible and inclusive design principles
• A strong desire to keep learning and developing your content design skills through hands-on experience

The package

• Salary: Up to £40,000- £45,000
• Contract: 12-month fixed term, potential to extend
• Working pattern: Remote-first, ~2 days/month on-site
• Office hubs: Manchester, London, Bristol, Edinburgh, Birmingham

The location

This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Bristol or Edinburgh.