Senior CRM Manager (10 Month FTC) - £70,000 / London / Hybrid
We're partnering with a fast-growing, app-led digital business with a large and highly engaged customer base. CRM sits at the centre of their growth plans, and they need a hands-on Senior CRM Manager on a 10 month contract to own acquisition-focused lifecycle activity and deliver quickly and accurately.
What You'll Do
- Own the delivery, scaling and measurement of reward-led acquisition campaigns across the early customer lifecycle
- Build and optimise automated journeys across email, push, in-app and SMS
- Work closely with Marketing, Product, MarTech and Analytics to shape and deliver the multi-channel CRM plan
- Make sure every communication meets brand, creative and compliance standards
- Use data to track performance, test ideas and optimise at pace
- Roll up your sleeves on the build, from segmentation to template changes
You’ll Bring
- 5+ years in CRM, with a track record of designing and scaling campaigns and automated journeys
- Experience in app-first, product-led or high-frequency digital businesses
- Hands-on HTML and CSS skills
- SQL, plus analytics tools such as Looker or GA
- Braze and Liquid experience is a big plus
- A sharp eye for detail and the ability to deliver accurately under pressure
- Comfort working within approval and sign-off processes
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Senior CRM Manager - FTC - £70k in London employer: Salt
As a UX Designer at our global investment management firm in London, you'll be part of a dynamic and innovative team that values creativity and collaboration. We offer a hybrid work environment, competitive salary, and comprehensive benefits, alongside ample opportunities for professional growth in the rapidly evolving field of digital marketing and AI. Join us to shape engaging user experiences while working on cutting-edge projects that blend classic UX design with emerging technologies.
