CRM Strategy Lead - Omni-Channel Retention & Loyalty in London
CRM Strategy Lead - Omni-Channel Retention & Loyalty

CRM Strategy Lead - Omni-Channel Retention & Loyalty in London

London Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead strategic CRM programmes to boost customer engagement and loyalty across various channels.
  • Company: A top marketing firm in Greater London with a focus on innovation.
  • Benefits: Exciting role with opportunities for professional growth and impact.
  • Why this job: Make a real difference in luxury brand marketing through data-driven strategies.
  • Qualifications: Experience in luxury brand marketing and data utilisation for targeted campaigns.
  • Other info: Join a dynamic team and shape the future of customer retention.

The predicted salary is between 43200 - 72000 £ per year.

A leading marketing firm in Greater London is seeking a CRM Professional to lead strategic retention programs across multiple channels like email, SMS, and more. You will orchestrate the execution of CRM activities that drive consumer engagement and loyalty.

Ideal candidates will have strong experience in luxury brand marketing and data utilization for targeted campaigns. This role offers an exciting opportunity to make a significant impact through customer data insights.

CRM Strategy Lead - Omni-Channel Retention & Loyalty in London employer: Salt

As a leading marketing firm in Greater London, we pride ourselves on fostering a dynamic work culture that champions creativity and innovation. Our employees enjoy comprehensive benefits, including professional development opportunities and a collaborative environment that encourages growth and the sharing of ideas. Join us to make a meaningful impact in the world of luxury brand marketing while working in one of the most vibrant cities in the world.
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Contact Detail:

Salt Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Strategy Lead - Omni-Channel Retention & Loyalty in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Showcase your skills! Create a portfolio or case studies that highlight your experience with CRM strategies, especially in luxury brand marketing. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company’s current CRM initiatives. Be ready to discuss how you can enhance their retention programs using data insights. Tailoring your approach shows you're genuinely interested!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace CRM Strategy Lead - Omni-Channel Retention & Loyalty in London

CRM Strategy Development
Omni-Channel Marketing
Consumer Engagement
Loyalty Program Management
Data Utilisation
Targeted Campaigns
Luxury Brand Marketing
Execution of CRM Activities
Customer Data Insights
Email Marketing
SMS Marketing
Analytical Skills
Communication Skills
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM Strategy Lead role. Highlight your experience in luxury brand marketing and any relevant data-driven campaigns you've worked on.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about retention and loyalty strategies. Share specific examples of how you've successfully driven consumer engagement in previous roles.

Showcase Your Data Skills: Since this role involves utilising customer data insights, be sure to mention any tools or methodologies you’ve used to analyse data for targeted campaigns. We love seeing how you can turn data into actionable strategies!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at Salt

✨Know Your CRM Inside Out

Make sure you’re well-versed in CRM strategies, especially those related to omni-channel retention and loyalty. Brush up on the latest trends in email and SMS marketing, and be ready to discuss how you've successfully implemented these strategies in past roles.

✨Showcase Your Data Skills

Since this role heavily relies on data utilisation, prepare examples of how you've used customer data insights to drive engagement and loyalty. Be specific about the tools you’ve used and the results you achieved, as this will demonstrate your analytical capabilities.

✨Understand Luxury Brand Marketing

Familiarise yourself with the nuances of luxury brand marketing. Research the company’s portfolio and be prepared to discuss how you can apply your experience to enhance their CRM efforts in a way that resonates with high-end consumers.

✨Prepare Thoughtful Questions

Interviews are a two-way street, so think of insightful questions to ask about the company's CRM strategy and future plans. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

CRM Strategy Lead - Omni-Channel Retention & Loyalty in London
Salt
Location: London
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  • CRM Strategy Lead - Omni-Channel Retention & Loyalty in London

    London
    Full-Time
    43200 - 72000 £ / year (est.)
  • S

    Salt

    50-100
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