CRM Senior Executive in London
CRM Senior Executive

CRM Senior Executive in London

London Full-Time 65000 - 65000 £ / year (est.) Home office (partial)
Salt

At a Glance

  • Tasks: Lead impactful CRM initiatives and optimise customer journeys for top brands.
  • Company: Reputable CRM consultancy with a strong client base and collaborative culture.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Join a dynamic team and build strong relationships with high-profile clients.
  • Why this job: Make a real difference in customer engagement while working with exciting clients.
  • Qualifications: 4-6+ years in CRM or lifecycle marketing with hands-on experience in modern platforms.

The predicted salary is between 65000 - 65000 £ per year.

We're working with a highly regarded CRM consultancy that partners with some of the most recognised brands in the market, acting as a true extension of their internal marketing and lifecycle teams.

With a strong reputation and a growing client base, they're now looking for a CRM Lead to join the team and take ownership of delivering high-impact, data-driven CRM programmes across a range of exciting clients.

You will own and deliver end-to-end CRM and lifecycle initiatives across a portfolio of clients, acting as a trusted partner to help improve customer engagement, lifecycle performance and overall marketing effectiveness.

  • Develop and deliver multi-channel CRM strategies aligned to client objectives
  • Lead customer experience and journey optimisation projects across the full lifecycle
  • Analyse performance and translate data into clear, actionable insights
  • Advise clients on CRM best practice, tooling and ways to improve efficiency
  • Support implementations and migrations across marketing automation platforms
  • Build strong client relationships and identify opportunities for account growth

4-6+ years' experience in CRM or lifecycle marketing

  • Strong hands-on experience across email and multi-channel CRM
  • Experience with modern CRM platforms such as Braze, Salesforce, HubSpot, Klaviyo or similar
  • Exposure to CDPs or data platforms is a strong plus
  • Data-driven mindset with confidence analysing performance and optimising campaigns
  • Work with a range of high-profile, well-known brands
  • Strong reputation as a true partner to client CRM functions

Rates depend on experience and client requirements.

CRM Senior Executive in London employer: Salt

Join a leading CRM consultancy in London, where you'll be part of a dynamic team dedicated to delivering impactful, data-driven CRM programmes for renowned brands. With a strong emphasis on employee growth and a collaborative work culture, this role offers the opportunity to develop your skills while working closely with clients to enhance their customer engagement strategies. Enjoy the flexibility of a hybrid work model, alongside competitive remuneration and the chance to make a significant impact in the marketing landscape.
Salt

Contact Detail:

Salt Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Senior Executive in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the CRM space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Showcase your skills! Create a portfolio or case studies of your past CRM projects. This will help potential employers see the impact you've made and how you can bring that expertise to their team.

✨Tip Number 3

Prepare for interviews by brushing up on the latest CRM trends and tools. Be ready to discuss how you've used platforms like Braze or Salesforce to drive results, and don’t forget to highlight your data-driven mindset!

✨Tip Number 4

Apply through our website! We’ve got some fantastic roles waiting for you, and applying directly can give you a better chance of standing out. Let’s get you that dream job in CRM!

We think you need these skills to ace CRM Senior Executive in London

CRM Strategy Development
Lifecycle Marketing
Data Analysis
Customer Engagement
Multi-Channel CRM
Email Marketing
Marketing Automation Platforms
Client Relationship Management
Performance Optimisation
CRM Best Practices
Experience with CRM Platforms (Braze, Salesforce, HubSpot, Klaviyo)
Project Management
Account Growth Identification
Customer Journey Optimisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the CRM Senior Executive role. Highlight your hands-on experience with CRM platforms and any successful campaigns you've led.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about CRM and how your background makes you a perfect fit for our consultancy. Be sure to mention specific brands or projects that excite you!

Showcase Your Data Skills: Since this role is all about data-driven insights, don’t forget to include examples of how you've used data to optimise campaigns in the past. We love seeing numbers that back up your achievements!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!

How to prepare for a job interview at Salt

✨Know Your CRM Inside Out

Make sure you’re well-versed in the latest CRM platforms like Braze, Salesforce, and HubSpot. Brush up on your knowledge of multi-channel strategies and be ready to discuss how you've used data to drive customer engagement in past roles.

✨Showcase Your Analytical Skills

Prepare to talk about specific examples where you've analysed performance metrics and translated them into actionable insights. Bring along any relevant case studies or reports that highlight your data-driven mindset and how it has improved campaign effectiveness.

✨Demonstrate Client Relationship Management

Think of instances where you've built strong relationships with clients and how that led to account growth. Be ready to share your approach to advising clients on best practices and how you’ve supported them through implementations and migrations.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific challenges in CRM and lifecycle marketing. Practice articulating your thought process and strategies for optimising customer journeys and improving overall marketing effectiveness.

CRM Senior Executive in London
Salt
Location: London

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