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- Tasks: Own the CRM strategy and drive customer engagement through various channels.
- Company: Join a fast-growing brand focused on rewards and exclusive experiences.
- Benefits: Up to £48,000 salary, performance bonus, and a 4-day work week.
- Other info: Collaborate with marketing, product, and e-commerce teams for career growth.
- Why this job: Make a real impact on customer loyalty and retention in a dynamic environment.
- Qualifications: Experience in CRM or retention roles with strong analytical skills.
The predicted salary is between 48000 - 48000 £ per year.
Up to £48,000 + Performance Bonus
4 days per week in the office
We're partnering with a fast-growing, consumer-facing brand at a pivotal stage of its development. Built around rewards and exclusive experiences, the business has a loyal and engaged customer base and is now investing further into CRM to drive retention and long-term loyalty.
Reporting into senior marketing leadership, you'll take full ownership of the CRM function - driving engagement, retention and lifetime value across email, SMS, push and direct channels.
- Own and deliver the CRM strategy across the full customer lifecycle
- Analyse campaign performance and translate data into clear optimisation opportunities
- Work cross-functionally with marketing, product and e-commerce teams
Proven experience in a CRM, lifecycle or retention-focused role
Strong hands-on knowledge of email and SMS marketing platforms
Data-driven mindset with strong reporting and analytical capability
Experience with loyalty programmes, promotions or gamified/prize-led products is a strong plus
CRM Executive Marketing in London employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive Marketing in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how valuable personal connections can be in landing that CRM Executive Marketing role.
✨Tip Number 2
Showcase your skills! Create a portfolio or case studies that highlight your experience with CRM strategies, email campaigns, and data analysis. This will help us see your hands-on knowledge in action.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of loyalty programmes and gamified products. We want to hear how you can drive engagement and retention, so come ready with examples!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace CRM Executive Marketing in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the CRM Executive Marketing role. Highlight your experience in CRM, retention strategies, and any relevant campaigns you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about CRM and how you can contribute to our mission of driving customer loyalty. Be genuine and let your personality come through.
Showcase Your Analytical Skills: Since this role involves analysing campaign performance, make sure to mention any tools or methods you’ve used to track and optimise campaigns. We love data-driven minds, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Salt
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends in customer engagement and retention strategies, especially around email and SMS marketing. Being able to discuss specific platforms and tools will show that you're not just familiar but passionate about the field.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of how you've analysed campaign performance and turned insights into actionable strategies. This will demonstrate your data-driven mindset, which is crucial for the role.
✨Cross-Functional Collaboration is Key
Since the role involves working with various teams, think of examples where you've successfully collaborated with marketing, product, or e-commerce teams. Highlighting your ability to work cross-functionally will show that you can thrive in a dynamic environment.
✨Be Ready to Discuss Loyalty Programmes
If you have experience with loyalty programmes or gamified products, make sure to bring it up! Prepare to discuss what worked, what didn’t, and how you can apply those lessons to the new role. This will set you apart as someone who understands the importance of long-term customer loyalty.