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For Companies At a Glance
- Tasks: Support CRM campaigns, create engaging content, and manage customer communications.
- Company: Fast-growing digital brand focused on rewards and experiences.
- Benefits: Competitive salary, flexible working, and opportunities for creativity.
- Other info: Exciting role with live-streaming opportunities and a vibrant work culture.
- Why this job: Join a dynamic team and make an impact in customer engagement and loyalty.
- Qualifications: Strong writing skills, digital marketing experience, and proficiency in creative tools.
The predicted salary is between 36000 - 36000 £ per year.
We're working with a fast-growing, consumer-facing digital brand in the rewards and experiences space. Built around rewards and exclusive experiences, the business has a loyal and engaged customer base and is now investing further into CRM to drive retention and long-term loyalty. They're looking for a hands-on, creative and commercially minded CRM, Content & Community Executive to join the team.
The Role
Working closely with the CRM and Content Managers, you'll support the planning and delivery of campaigns across email, SMS, social media and the brand's own platform. You'll take ownership of key operational elements, manage customer communications and play an active role in the brand's outward-facing presence - including on-camera content and live-streamed events.
What You'll Be Doing
- Supporting CRM campaign execution including copywriting, scheduling and audience selection across email, SMS and app notifications
- Creating and delivering content across social media including static posts, short-form video and campaign assets
- Managing customer enquiries via email and social media to a consistently high standard
- Contributing to campaign planning and end-to-end execution across multiple channels
- Representing the brand in recorded and live content formats, including a minimum of two live-streamed events per week
What They're Looking For
- Strong written communication skills with the ability to deliver clear, engaging, on-brand messaging
- Highly organised with sharp attention to detail, particularly across executional tasks
- Proactive and reliable with the ability to manage multiple workstreams at once
- Experience in digital marketing, CRM or customer experience desirable
- Proficient with creative tools such as Canva, Photoroom and CapCut
- Up to date with social media trends and platform-specific best practices
CRM, Content & Community Executive - £36,000 in London employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM, Content & Community Executive - £36,000 in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work, especially if you’ve got experience in CRM or content creation. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions and scenarios related to CRM and content management. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM, Content & Community Executive - £36,000 in London
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong written communication is key for this role, make sure your application showcases your ability to craft clear and engaging messages. Use examples from your past experiences to highlight how you've nailed this in the past.
Be Organised: We love a candidate who can juggle multiple tasks! In your application, mention any tools or methods you use to stay organised. This will show us that you can handle the fast-paced environment we thrive in.
Get Creative: This role involves creating content across various platforms, so don’t shy away from showing off your creative side. Include links to any relevant work or projects that demonstrate your flair for digital marketing and content creation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Salt
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand key concepts and tools that are commonly used in the industry. This will not only show your enthusiasm for the role but also demonstrate that you’re proactive about learning.
✨Showcase Your Creativity
Since the role involves content creation, come prepared with examples of your previous work. Whether it’s social media posts, email campaigns, or any creative projects, having a portfolio ready can really set you apart and highlight your skills.
✨Be Ready to Discuss Trends
Stay updated on the latest social media trends and platform-specific best practices. During the interview, be prepared to discuss how you would apply these trends to enhance customer engagement and retention for the brand.
✨Practice Your Communication Skills
Given the emphasis on strong written communication, practice articulating your thoughts clearly and concisely. You might even want to prepare a short pitch or presentation about a campaign idea to showcase your communication prowess during the interview.