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- Tasks: Administer Council Tax billing and ensure accurate processing of discounts and exemptions.
- Company: Join a supportive Local Government body focused on resident services.
- Benefits: Earn £25.65 per hour, enjoy hybrid working, and receive IT equipment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Knowledge of Council Tax law and experience with CIVICA Open Revenues required.
- Other info: Flexible working hours with opportunities for professional growth.
The predicted salary is between 20 - 30 £ per hour.
Overview
Council Tax Billing Officer — East Anglia (Hybrid – remote with occasional office attendance)
£25.65 per hour Umbrella • Full time, 36.25 hours per week • 3-month contract
Salt Recruitment’s Local Government team are supporting a Local Government body with the recruitment of a Council Tax Billing Officer to join their Revenues and Benefits service. This role sits within the Billing & Compliance team, playing a key part in delivering a high-quality, resident-focused service. You will be responsible for the accurate and timely administration of all aspects of Council Tax billing, including liability decisions, processing discounts and exemptions, and issuing bills. The position offers the flexibility to work from home on a full-time basis, with IT equipment provided. You will be required to attend the office in Basildon on your first day to collect your equipment.
Key Responsibilities
- Administering Council Tax billing processes efficiently and accurately
- Applying legislation, policies and guidelines correctly when determining liability, exemptions, discounts and reliefs
- Administering the Council Tax Reduction Scheme in line with local policy
- Maintaining accurate taxation records and reconciling with Valuation Office Agency data where required
- Undertaking enquiries to verify entitlement to discounts and exemptions
- Liaising with Visiting Officers and other internal teams regarding queries and new dwellings
- Communicating with residents clearly and professionally about their accounts
- Ensuring compliance with data protection, health and safety, and equality policies
About You
- Strong knowledge of Council Tax law and procedures
- Experience using CIVICA Open Revenues
- Excellent communication and customer service skills
- Proficient with Microsoft Office
- GCSE-level education (or equivalent), ideally with strength in maths and English
What’s on Offer
- £25.65 Umbrella
- 3-month initial contract, 36.25 hours per week
- Hybrid working – mostly remote with equipment provided
- A chance to play a key role in supporting local residents
*Rates depend on experience and client requirements
Job Information
- Job Reference: JO-2509-356351
- Salary: Up to £25.65 per hour + Inside IR35
- Salary per: hour
- Job Duration: 3 month rolling
- Job Start Date: 27/10/2025
- Job Industries: Cloud Infrastructure & EUC
- Job Locations: Essex
- Job Types: Contract
Council Tax Officer (CIVICA Open Revenues) in Essex employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Officer (CIVICA Open Revenues) in Essex
✨Tip Number 1
Get to know the company and its values before your interview. Research their approach to local government services and think about how your skills align with their mission. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your communication skills! As a Council Tax Officer, you'll need to explain complex information clearly. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the team and the work culture. They might even share tips that could give you an edge in the application process.
✨Tip Number 4
Apply through our website for a smoother experience! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Council Tax Officer (CIVICA Open Revenues) in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Council Tax law and procedures. We want to see how your skills match the job description, so don’t be shy about showcasing your expertise with CIVICA Open Revenues!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering a high-quality, resident-focused service. Let us know how your communication skills can make a difference in this role.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, just like you’ll need when liaising with residents about their accounts.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Salt
✨Know Your Stuff
Make sure you brush up on Council Tax law and procedures before the interview. Familiarise yourself with the CIVICA Open Revenues system, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since you'll be dealing with residents and internal teams, practice clear and professional communication. Think of examples where you've successfully resolved queries or provided excellent customer service to demonstrate your skills.
✨Be Ready for Scenario Questions
Prepare for questions that might ask how you'd handle specific situations, like determining discounts or exemptions. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part, Even Remotely
Even if the interview is virtual, dress professionally. It sets a positive tone and shows that you take the opportunity seriously. Plus, it can help boost your confidence during the interview!
