At a Glance
- Tasks: Design engaging learning journeys and strategies for tech adoption and customer success.
- Company: Join a leading global software and digital technology company.
- Benefits: Competitive daily rate, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and continuous improvement.
- Why this job: Make a real impact by helping customers maximise their tech investments.
- Qualifications: Experience in designing learning strategies and strong stakeholder management skills.
The predicted salary is between 81000 - 99000 £ per year.
Length: Initially 6 months
Rate: £427 per day
Location: Central London
Status: Inside IR35
Hours: 35 hours per week
Working Pattern: Hybrid - 3 days in the London office, 2 days remote
Client: A leading global software and digital technology company
Key Responsibilities
- Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes
- Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements
- Develop learning strategies that support product adoption, implementation milestones and successful use-case delivery
- Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment
- Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans
- Use data and customer insights to identify risks, improve engagement and recommend appropriate interventions
- Engage confidently with senior stakeholders and translate technical requirements into clear, business-focused language
- Participate in customer meetings and business reviews to demonstrate progress and identify future learning requirements
- Provide structured feedback to curriculum, content and delivery teams to support continuous improvement
Essential Experience
- Strong experience designing learning strategies, learning journeys or enablement programmes within a technology-led environment
- Customer-facing experience within consulting, professional services, customer success or delivery
- Experience supporting technology adoption, organisational change or customer enablement
- Strong stakeholder management skills, including experience working with senior customer stakeholders
- Ability to translate technical concepts and requirements into clear, non-technical language
- Analytical and data-driven approach to measuring engagement, readiness and adoption
- Functional knowledge of Adobe Experience Cloud solutions or comparable enterprise cloud technology
- Experience working across multiple teams including consulting, customer success, delivery and training functions
Desirable Background
- Previous experience working for, or supporting customers of, major technology organisations such as Adobe, Microsoft, Google or similar
- Experience within a professional services or technology consulting environment
- Experience working in a fast-paced organisation where technology adoption and customer value are key success measures
- Knowledge of enterprise learning platforms, certifications, instructor-led learning or on-demand learning programmes
Important Information
- Candidates must be UK-based with the right to work in the UK
- The role requires 3 days per week in the Central London office and 2 days remote
- There will be a two-stage interview process
- A full job description will be shared with successful applicants who progress through the initial application stage
EMEA Learning Architect employer: Salt
Join a forward-thinking investment management platform in London, where innovation meets opportunity. As a Senior Business Analyst, you'll thrive in a collaborative work culture that values your expertise and encourages professional growth through continuous learning and development. Enjoy the flexibility of a hybrid working model while contributing to cutting-edge AI-driven investment solutions that make a real impact in the financial services sector.
We think you need these skills to ace EMEA Learning Architect
Learning Strategy Design
Role-Based Learning Development
Customer Enablement
Stakeholder Management
Technical Translation
Data Analysis
Engagement Measurement
