Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support CRM campaigns, create engaging content, and manage customer communications.
- Company: Fast-growing digital brand in the rewards and experiences space.
- Benefits: Competitive salary, creative work environment, and opportunities for growth.
- Other info: Work 4 days a week in a vibrant, collaborative atmosphere.
- Why this job: Join a dynamic team and make an impact on customer loyalty and engagement.
- Qualifications: Strong writing skills, digital marketing experience, and proficiency with creative tools.
The predicted salary is between 36000 - 36000 £ per year.
We're working with a fast-growing, consumer-facing digital brand in the rewards and experiences space. Built around rewards and exclusive experiences, the business has a loyal and engaged customer base and is now investing further into CRM to drive retention and long-term loyalty.
They're looking for a hands-on, creative and commercially minded CRM, Content & Community Executive to join the team.
The Role
Working closely with the CRM and Content Managers, you'll support the planning and delivery of campaigns across email, SMS, social media and the brand's own platform. You'll take ownership of key operational elements, manage customer communications and play an active role in the brand's outward-facing presence - including on-camera content and live-streamed events.
What You'll Be Doing
- Supporting CRM campaign execution including copywriting, scheduling and audience selection across email, SMS and app notifications
- Creating and delivering content across social media including static posts, short-form video and campaign assets
- Managing customer enquiries via email and social media to a consistently high standard
- Contributing to campaign planning and end-to-end execution across multiple channels
- Representing the brand in recorded and live content formats, including a minimum of two live-streamed events per week
What They're Looking For
- Strong written communication skills with the ability to deliver clear, engaging, on-brand messaging
- Highly organised with sharp attention to detail, particularly across executional tasks
- Proactive and reliable with the ability to manage multiple workstreams at once
- Experience in digital marketing, CRM or customer experience desirable
- Proficient with creative tools such as Canva, Photoroom and CapCut
- Up to date with social media trends and platform-specific best practices
CRM, Content & Community Executive - £36,000 employer: Salt
Contact Detail:
Salt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM, Content & Community Executive - £36,000
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work in CRM, content creation, and community engagement. This is your chance to shine and demonstrate how you can contribute to the brand's success.
✨Tip Number 3
Prepare for interviews like a pro! Research the company, understand their values, and think about how your experience aligns with their goals. We want you to walk in feeling confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace CRM, Content & Community Executive - £36,000
Some tips for your application 🫡
Show Off Your Writing Skills: Since strong written communication is key for this role, make sure your application showcases your ability to craft clear and engaging messages. Use examples from your past experiences to highlight how you've nailed copywriting in campaigns.
Be Organised and Detail-Oriented: We love a candidate who pays attention to detail! Ensure your application is free from typos and errors. You might even want to include a brief example of how you've managed multiple projects successfully in the past.
Get Creative with Your Content: This role involves creating content across various platforms, so don’t hesitate to show us your creative side! If you have a portfolio or examples of your work, link them in your application to give us a taste of your style.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Salt
✨Know Your CRM Basics
Make sure you brush up on your CRM knowledge before the interview. Understand how CRM systems work, and be ready to discuss how you've used them in past roles. This will show that you're not just a creative thinker but also someone who understands the technical side of customer relationship management.
✨Showcase Your Content Skills
Prepare examples of your previous content creation work. Whether it's social media posts, email campaigns, or video content, having a portfolio ready will help you demonstrate your skills. Be ready to discuss the strategies behind your content and how they contributed to engagement or retention.
✨Be Ready for Live Content Questions
Since the role involves live-streamed events, think about your comfort level with being on camera. Prepare to answer questions about how you'd handle live interactions and any experience you have with public speaking or presenting. Practising a mock live session could give you an edge!
✨Stay Current with Trends
Familiarise yourself with the latest trends in digital marketing and social media. Be prepared to discuss how these trends can be leveraged in the role. Showing that you're proactive about staying updated will impress the interviewers and demonstrate your passion for the industry.