At a Glance
- Tasks: Lead content design for complex lending journeys, ensuring clarity and user-centred solutions.
- Company: Join a major UK bank focused on transforming business lending experiences.
- Benefits: Salary up to £75k in London, with a 12-month fixed term contract and remote-first working.
- Other info: Work from Manchester, London, Bristol, Edinburgh, or Birmingham with flexible on-site options.
- Why this job: Shape how businesses access finance in a high-impact, collaborative environment.
- Qualifications: Strong UX writing and experience in regulated environments like financial services are essential.
The predicted salary is between 65000 - 75000 £ per year.
We're recruiting on behalf of a major UK bank who are looking for an experienced Senior Content Designer to take ownership of content design in their business lending space - a fast-moving, high-complexity programme that directly shapes how businesses access finance.
The opportunity
This is a high-impact role where you'll lead content design across mid-size to complex lending projects, bringing a clear vision for how language can make regulated financial products feel simple and human. You'll operate as a genuine design partner - not someone brought in to tidy up copy at the end, but a senior voice shaping journeys, questioning structure, and influencing decisions from the start. You'll work fluidly alongside product designers, researchers, and stakeholders in a close-knit, creative team that takes the craft seriously. Day-to-day, that means pair writing, iterative reviews, and collaborative working - building patterns and consistency across a complex product landscape, grounded in data and user research.
What you'll be doing
- Leading content design for complex lending journeys from scoping through to delivery, with clear accountability for quality and outcomes
- Acting as a design thinker - questioning flow, structure, and experience, not just refining words
- Grounding every content decision in user research, data, and testing to make complex financial products clear and inclusive
- Building and evolving content patterns, standards, and guidelines that drive consistency at scale
- Communicating the value and rationale of content decisions to a wide range of stakeholders and senior audiences
- Coaching and mentoring colleagues and contributing to a positive, collaborative team culture
What we're looking for
- Strong UX writing and content design craft - this is essential. Pure marketing or copywriting backgrounds without product design experience won't be the right fit
- Experience delivering content design in complex, regulated environments - financial services, government, law, or tech all welcome
- Confident stakeholder manager - able to influence decisions, manage expectations, and present design rationale clearly
- Comfortable in fast-moving, fluid environments - iterating quickly, working collaboratively, and adapting as things change around you
- A portfolio that demonstrates clear, accessible, user-centred content solutions across complex journeys
- Experience writing for business customers is a plus, but not essential
The package
- Salary: Up to £65k national, up to £75k London
- Contract: 12-month fixed term, potential to extend
- Working pattern: Remote-first, ~2 days/month on-site
- Office hubs: Manchester, London, Bristol, Edinburgh or Birmingham
The location
This is a remote-first role. Once settled in, you'll be expected on-site roughly 2 days per month at one of the team's UK hubs - Manchester, London, Birmingham, Bristol, or Edinburgh. If you want to come in more often, the option is always there.
Content Designer-project employer: Salt
This major UK bank is dedicated to improving business lending through innovative content design. Employees enjoy a competitive salary, remote-first work culture, and the opportunity to influence significant financial products. The team values collaboration and creativity, making it an exciting place for content designers.
