At a Glance
- Tasks: Lead high-volume CRM campaigns and coach a team of CRM builders.
- Company: Fast-paced retail business with a dynamic work environment.
- Benefits: Competitive daily rate, flexible working, and hands-on experience.
- Other info: 3-month contract with potential for growth and learning opportunities.
- Why this job: Make a real impact in CRM while developing your skills in a vibrant team.
- Qualifications: Strong Ometria/BRAZE experience and proven campaign management skills.
The predicted salary is between 250 - 250 £ per hour.
I'm currently recruiting for an experienced CRM Manager to join a fast-paced retail business on an initial 3-month contract. This is a hands-on role where you'll take ownership of the end-to-end delivery of high-volume CRM broadcast campaigns, managing segmentation, stakeholder approvals, campaign execution, QA processes, and driving operational improvements across the CRM function.
You'll also play a key role in coaching a team of CRM builders, implementing best practices, creating documentation, improving campaign efficiency, and introducing structured reporting and quality assurance processes.
- Strong hands-on Ometria/BRAZE experience required
- Experience delivering high-volume CRM campaigns
- Confident managing stakeholders and campaign sign-off processes
- Ability to drive process improvements and operational excellence
- Previous retail or eCommerce experience highly desirable
Location: West London (3 days in office, 2 days from home)
Rate: £250+ per day
Contract: Initial 3-month contract, Inside IR35, ASAP start
If you're an experienced CRM professional with strong Ometria expertise and are available for a new contract opportunity, I'd love to hear from you.
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