At a Glance
- Tasks: Lead change management for digital transformation projects and support user adoption.
- Company: London Council focused on innovative digital services.
- Benefits: £450 per day, hybrid working, and potential contract extension.
- Other info: Dynamic role with opportunities to work on cutting-edge digital solutions.
- Why this job: Make a real impact in public sector digital transformation and improve community services.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
A London Council is seeking an experienced Change Manager to support the successful delivery of digital transformation and service improvement initiatives across the organisation.
Working within Digital Services, you will play a key role in helping services adopt and embed new systems, processes and ways of working. This position will work closely with Project Managers, Business Analysts, operational teams and senior stakeholders to ensure change is effectively managed and benefits are fully realised.
This is an excellent opportunity for a confident and collaborative Change Manager with experience delivering change within complex public sector or large organisational environments.
Key Responsibilities- Lead change management activity across a portfolio of digital and transformation projects
- Support business readiness and user adoption for new systems and service changes
- Work closely with project delivery teams to ensure successful implementation and transition into BAU operations
- Engage with stakeholders across the organisation, supporting leaders and teams through periods of change
- Design and deliver communications, workshops, training plans and user support materials
- Identify and manage risks, impacts and interdependencies across multiple concurrent projects
- Support benefits realisation activity, measuring operational, customer and service improvements
- Promote continuous improvement and identify opportunities to improve service delivery through digital solutions, automation and AI
- Ensure change activity aligns with project timelines, governance and organisational priorities
- Proven experience delivering change management within digital transformation or service improvement programmes
- Strong stakeholder engagement and communication skills
- Experience supporting organisational change, business readiness and user adoption
- Experience working within project or programme delivery environments
- Understanding of change management principles and benefits realisation
- Ability to manage multiple priorities within fast paced environments
- Strong organisational and problem solving skills
- Previous Local Government or Public Sector experience
- Experience working within Digital Services environments
- Exposure to automation, AI or RPA initiatives
- Experience working alongside PMO, Project Managers or Business Analysts
- £450 per day
- Inside IR35
- Hybrid working with a minimum of 2 days onsite per week
- Initial contract opportunity with potential extension available
- Rates depend on experience and client requirements
Change Manager - Digital - London Council employer: Salt
As a Change Manager within the London Council, you will be part of a dynamic and supportive work culture that prioritises collaboration and innovation in digital transformation. With hybrid working arrangements and a focus on employee development, this role offers a unique opportunity to contribute to meaningful public service improvements while enjoying the flexibility of modern work practices. Join us to make a real impact in your community and advance your career in a forward-thinking environment.
StudySmarter Expert Advice🤫
We think this is how you could land Change Manager - Digital - London Council
✨Tip Number 1
Network like a pro! Reach out to your connections in the public sector or digital services. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the council's recent digital initiatives. Show them you’re not just another candidate; demonstrate your understanding of their challenges and how you can help them navigate change effectively.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience with change management in a way that highlights your skills in stakeholder engagement and user adoption. Keep it concise but impactful – you want to leave them wanting more!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to stay updated on new roles that match your skills in digital transformation.
We think you need these skills to ace Change Manager - Digital - London Council
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change management, especially within digital transformation. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've worked on!
Showcase Stakeholder Engagement:Since this role involves a lot of collaboration, emphasise your communication skills and any experience you have engaging with stakeholders. We love to see examples of how you've supported teams through change, so share those stories!
Highlight Problem-Solving Skills:The ability to manage multiple priorities and solve problems is key for this position. Be sure to include specific instances where you've navigated challenges in fast-paced environments. We’re all about finding solutions, so let us know how you’ve done it!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, plus you’ll get all the latest updates from us!
How to prepare for a job interview at Salt
✨Know Your Change Management Principles
Make sure you brush up on change management principles before the interview. Be ready to discuss how you've applied these in past roles, especially in digital transformation projects. This will show that you understand the core concepts and can bring valuable insights to the table.
✨Engage with Stakeholders
Prepare examples of how you've successfully engaged with stakeholders in previous roles. Think about specific situations where you facilitated communication or managed expectations during a change process. This will demonstrate your collaborative approach and ability to navigate complex environments.
✨Showcase Your Problem-Solving Skills
Be ready to discuss challenges you've faced in change management and how you overcame them. Highlight your organisational skills and ability to manage multiple priorities, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Continuous Improvement Mindset
Talk about how you've identified opportunities for improvement in past roles, particularly through digital solutions or automation. This aligns with the council's focus on service delivery enhancement and shows that you're proactive about driving positive change.
