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- Tasks: Be the friendly face of our office, greeting visitors and supporting internal teams.
- Company: Join Salt Separation Services, a leader in desalination technology for over 35 years.
- Benefits: Enjoy perks like early finish Fridays, a competitive pension scheme, and employee assistance services.
- Why this job: Make a real impact in a supportive, family-oriented environment while developing your skills.
- Qualifications: Previous experience in reception or admin roles; strong communication and organisational skills required.
- Other info: We value diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 18750 - 20250 £ per year.
Department: People
Location: Rochdale
Compensation: £22,500 - £23,500 / year
Description
Company: Salt Separation Services
About Salt Separation Services: Salt Separation Services have been leading in desalination technology for over 35 years; specialising in the engineering, commissioning and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across a variety of industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We’re committed to designing reliable, high-quality RO and water filtration solutions that meet the unique demands of each industry and customer we serve. Join us on the path to simplifying access to water solutions for a broad and varied client base!
Position Summary: We are seeking a highly organised and personable Front Office & Business Support Coordinator to be the first point of contact for our visitors and a key support to our internal teams. This role combines reception duties with a broad range of administrative and coordination responsibilities, contributing directly to the smooth and professional operation of our business. As a key representative of the company, you will play a vital role in maintaining our welcoming and secure environment, supporting business operations, and ensuring that our office and documentation processes run efficiently. This is a great opportunity for someone who enjoys variety in their day, has a proactive mindset, and takes pride in supporting others.
Key Responsibilities
- Greet and sign in all visitors, check identification, and provide H&S inductions in line with company procedures.
- Maintain a tidy, welcoming, and organised reception area and meeting rooms.
- Arrange and prepare refreshments and catering for meetings and events.
- Escort visitors to meeting rooms, ensuring all safety protocols are followed.
- Act as Fire Marshal and ensure visitors are briefed on emergency procedures.
- Monitor security systems including cameras and access controls.
- Assist the Accounts team and provide general administrative support as required.
- Help compile technical documents alongside Project Managers, Engineers, and the Quality team.
- Perform general secretarial duties such as answering phones, typing documents, and electronic filing.
- Maintain back-office supplies and ensure desk coverage is arranged during breaks and absences.
- Promote and uphold the company’s culture and core values in all interactions.
- Support ongoing improvements and efficiency in reception processes, including exploring automation tools and telephone systems integration.
Skills, Knowledge and Expertise
- Previous experience in a receptionist, front-of-house, or administrative support role.
- Professional, friendly, and confident communication skills—both in person and over the phone.
- High level of organisation and attention to detail.
- Proficiency with Microsoft Office Suite and document management systems.
- Ability to handle confidential information with discretion.
- Comfortable working independently and as part of a team.
- Knowledge of workplace safety and emergency procedures is a plus.
- A proactive, solutions-focused attitude and willingness to take initiative.
- Experience with switchboard systems and/or visitor management software is advantageous.
Benefits
- Competitive employer matched pension scheme (Aviva)
- Company Bonus Scheme
- Employee Referral Scheme
- Free Employee Assistance Services; giving counselling, GP access, financial and wellbeing advice.
- Life insurance
- Income protection (after 5 yrs service)
- Early finish Friday (finishing at 1pm)
- Plenty of training and development
- Holiday buy-back
- Excellent team building, social and company events
At Salt Separation Services, you’ll have the opportunity to work on impactful projects in a dynamic environment, as part of a small family-owned business. We have some big goals on our horizon, we take pride in supporting our employees' own growth and provide a culture that values quality, communication, integrity, health and safety and family.
We'd love to hear from you! Apply now... Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications.
The next steps
- Our team will help look into your application
- If successful, we'll arrange a quick chat
- Initial interview will be with the People Team
- As a final stage, we believe it's important to meet your team, and include a peer interview so you can have the chance to meet some of the wonderful people you'll be working alongside.
- Offer, and hopefully, acceptance!
Salt Separation Services is committed to creating an inclusive environment where diversity is valued, we encourage all candidates from all backgrounds, and are very happy to facilitate any adjustment you might need.
Front Office & Business Support Coordinator employer: Salt Separation Services Limited
Contact Detail:
Salt Separation Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office & Business Support Coordinator
✨Tip Number 1
Familiarise yourself with Salt Separation Services and their work in desalination technology. Understanding their mission and values will help you align your responses during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Highlight your organisational skills and experience in administrative roles during any conversations or interviews. Be ready to share specific examples of how you've successfully managed multiple tasks or improved processes in previous positions.
✨Tip Number 3
Prepare to discuss your communication skills, especially in a front-of-house context. Think of scenarios where you've effectively interacted with visitors or handled challenging situations, as this role requires a friendly and professional demeanour.
✨Tip Number 4
Showcase your proactive attitude by suggesting ideas for improving reception processes or enhancing visitor experiences. This will demonstrate your initiative and willingness to contribute positively to the team from day one.
We think you need these skills to ace Front Office & Business Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception, administrative support, or similar roles. Emphasise skills such as organisation, communication, and proficiency with Microsoft Office Suite.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and how your background aligns with them.
Showcase Your Soft Skills: Given the importance of interpersonal skills in this role, provide examples of how you've successfully communicated with clients or colleagues in previous positions. Highlight your friendly and professional demeanour.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Front Office & Business Support Coordinator role.
How to prepare for a job interview at Salt Separation Services Limited
✨Showcase Your Organisational Skills
As a Front Office & Business Support Coordinator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Demonstrate Professional Communication
Since you'll be the first point of contact for visitors, it's crucial to exhibit strong communication skills. Practice clear and confident responses to common interview questions, and be ready to discuss how you would handle various visitor scenarios.
✨Familiarise Yourself with Safety Protocols
Knowledge of workplace safety and emergency procedures is a plus for this role. Brush up on relevant safety protocols and be prepared to discuss how you would ensure a safe environment for both visitors and staff.
✨Emphasise Your Proactive Attitude
The job requires a proactive mindset. Think of instances where you've taken the initiative to improve processes or solve problems. Sharing these experiences will highlight your solutions-focused approach, which is highly valued by the company.
