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- Tasks: Support housing benefit payments and manage financial reconciliations remotely.
- Company: Join a leading organisation in public sector revenues with a strong reputation.
- Benefits: Enjoy fully remote work and competitive pay rates based on experience.
- Why this job: Be part of a vital team that impacts community finances while working flexibly.
- Qualifications: Experience with Civica Open Revenues and knowledge of payment processing is essential.
- Other info: Immediate start available for motivated candidates.
Rate: £35.89 per hour (Inside IR35 via Umbrella)
Contract: ASAP Start
Location: Fully Remote
We're seeking a Civica Revenues Support Officer with strong knowledge of Civica Open Revenues to provide key support across housing benefit payments and financial reconciliations.
Key Responsibilities:
- Manage Housing Benefit payment runs and Direct Debit operations
- Perform cash reconciliations and process refunds accurately
- Log and escalate helpdesk issues with Civica
- Support system users and assist with daily finance operations
- Familiarity with Civica Automation/PTC is desirable but not essential
Key Skills & Experience:
- Hands-on experience with Civica Open Revenues is essential
- Background in public sector revenues or benefits processing
- Strong understanding of payment processing and reconciliation workflows
- Ability to manage system issues and communicate with suppliers
- Self-motivated and confident working remotely
Apply now to step into a vital financial systems support role with an immediate start.
*Rates depend on experience and client requirements
Revenues & Payments Officer - Civica Open Revenues employer: Salt Search
Contact Detail:
Salt Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues & Payments Officer - Civica Open Revenues
✨Tip Number 1
Familiarise yourself with Civica Open Revenues and its functionalities. Understanding the software inside out will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals who have experience in public sector revenues or benefits processing. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific scenarios where you've managed payment processing or reconciliations. Real-life examples will showcase your hands-on experience and problem-solving skills.
✨Tip Number 4
Stay updated on current trends and challenges in financial reconciliations and housing benefit payments. This knowledge can set you apart during discussions and show your proactive approach.
We think you need these skills to ace Revenues & Payments Officer - Civica Open Revenues
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Revenues & Payments Officer position. Tailor your application to highlight your relevant experience with Civica Open Revenues.
Highlight Relevant Experience: In your CV and cover letter, emphasise your hands-on experience with Civica Open Revenues and any background in public sector revenues or benefits processing. Use specific examples to demonstrate your expertise in payment processing and reconciliation workflows.
Showcase Problem-Solving Skills: Since the role involves managing system issues and communicating with suppliers, include examples of how you've successfully resolved similar challenges in previous positions. This will show your ability to handle the responsibilities of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention your self-motivation and confidence in working remotely, as these are crucial for this position.
How to prepare for a job interview at Salt Search
✨Show Your Knowledge of Civica Open Revenues
Make sure to brush up on your understanding of Civica Open Revenues before the interview. Be prepared to discuss your hands-on experience and how you've successfully managed housing benefit payment runs in the past.
✨Demonstrate Your Financial Acumen
Highlight your background in public sector revenues or benefits processing. Be ready to explain your approach to cash reconciliations and how you ensure accuracy when processing refunds.
✨Communicate Effectively About System Issues
Since the role involves logging and escalating helpdesk issues, practice articulating how you've handled system problems in previous roles. Show that you can communicate effectively with suppliers and support users.
✨Emphasise Your Self-Motivation
Working remotely requires a high level of self-motivation. Share examples of how you've successfully managed your time and tasks while working independently, ensuring you convey confidence in your ability to thrive in a remote setting.
